Operations Support Analyst

San Francisco
Operations
Full-time

The way we buy things needs to change. Technology should lift the burden of wasted time and unclear choices – leaving consumers to get what they want, when they want, where they want.

At Tapingo, we aren't waiting for this future. We're creating it. And if you're into a world where humans are free to pursue important human things rather than being stifled by bureaucracy and inefficiency, we'd love to meet you.

Right now, the Tapingo Operations team is looking for an Operations Support Analyst. You will be working in a small, data-oriented team that works cross functionally throughout the organization (from engineering to marketing to logistics).

The ideal person is a creative problem solver who gets excited by looking at vast amounts of information and extracting interesting stories from it. This person will be enthusiastic about tackling the biggest challenges facing on-demand delivery services – in particular, relatively untouched, massive datasets with very few prebuilt tools.

They will drive efficiency and improve our processes by finding hidden opportunities within our data and developing ways to apply them. 

Responsibilities

    • Develop scalable systems and tools to improve efficiency, drive growth, and ensure higher quality across the operations team
    • Partner with stakeholders throughout the organization to understand and improve existing operational processes
    • Develop and test hypotheses about potential areas of improvement and growth
    • Perform queries, manipulate large datasets, and develop dashboards for internal operational reporting
    • Assist with development operations of the team

Requirements

    • Bachelor’s degree in CS/statistics/mathematics – or equivalent experience
    • Intermediate to advanced proficiency in Object Oriented Programming
    • Proficiency in Python (Pandas & SKLearn are a plus)
    • Mastery of SQL
    • Ability to thrive in a fast-paced, agile startup environment
    • Ability to ask and answer your own analytic questions

Benefits

    • Stock
    • Competitive salary
    • Apple or PC equipment...your choice
    • Paid time off
    • Medical, dental, and vision insurance
    • Life insurance and disability benefits
    • Fully stocked kitchen
    • Happy hour and offsites
    • A voice