Growth Manager, Ghana-UK (UK based)
London, UK
Markets – Markets /
Full-time, Permanent /
Remote
Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.
The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
The Role
As a Growth Manager your role will be to oversee customer acquisition in key sender markets: the UK as well as France, Belgium, Italy, Spain, Germany and the Netherlands. You will supervise a team conducting customer research; sourcing, negotiating and executing partnerships and events; setting up offline and online advertising campaigns; and sourcing and directing ambassadors.
You will report to a Growth Lead, and work closely with them on the Growth team’s data insights and reporting. The role offers the chance to join an early-stage, high growth startup and to have a positive impact on the communities we serve.
Requirements
- Bachelor's or Master's degree
- 4+ years experience in a high-growth environment or premier firm, either in consulting or operations or campaign management
- 2+ years managerial experience
- Experience working with Anglophone Africa diasporas in Europe
- Fluent English
- African languages are a plus (Twi, Fante, Ewe)
Benefits (UK)
- Competitive salary
- 25 days, public holidays + Pipio day!
- Flexible hours
- Employer pension contributions
- Regular team events
- Professional development opportunities (e.g. language lessons, trainings, etc.)
- Taptap equipment (laptop, accessories)
- Work from home desk stipend
- Private health insurance
- Behavioral health benefits
Impact first.
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.
Equal Opportunity Employer
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
