Solutions Architect
Remote – New York, NY /
Sales /
Full-time
At Tecton, we are on a mission to bring world-class Machine Learning to every product and customer experience. Tecton’s founders developed the first Feature Store when they created Uber’s Michelangelo ML platform. In pursuit of bringing ML to every production application, we have since brought the leading commercial feature store to market and built the most popular open-source feature store.
We are funded by Kleiner Perkins, Sequoia Capital, and Andreessen Horowitz and have a fast-growing team that works out of SF, NYC, and remotely. Our team has years of experience building and operating business-critical machine learning systems at leading tech companies like Uber, Google, Facebook, Airbnb, Twitter, and Quora, and we’re now bringing those same capabilities to every organization in the world.
A Solutions Architect is the main technical advisor to prospects and customers as they evaluate Tecton’s technical capabilities. SAs are responsible for understanding the customer’s architecture around data engineering and machine learning and determining how Tecton can best bring value to these organizations. SA’s also work with existing clients to understand further opportunities where Tecton can bring value.
Outcomes
- Understand customer’s technical challenges and existing technology stack in order to become a trusted advisor so that you may articulate Tecton’s product differentiation and integration with the customer’s technical stack in order to close deals
- Design and present technical solutions through demos or presentations to meet the customer’s needs as well as create re-usable content for our Solutions Architect team
- Ensure successful POC’s and be the clear owner of early customer deployments to drive successful implementation. You may need to identify technical issues and coordinate company resources to find resolutions for the customer
- Be the voice of the customer internally and collaborate cross-functionally with Product, Engineering, Customer Success, Marketing, etc to communicate customer needs and priorities
- Evangelize Tecton and our vision by becoming a recognized voice of the company and spokesperson at events, meetups, and community events
- Coordinate and create company-wide assets to drive technical engagements forward. Pull in relevant stakeholders like founders, engineerings, product, marketing as necessary
Competencies
- Proactive & Persistent: You are a self-starter and never hesitate to roll up your sleeves and tackle something hands-on. You persevere when others may fall away.
- Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
- Honesty & Integrity with Customers: Excellent at building deep relationships with prospects and customers and becoming a trusted technical advisor. Understands and prioritizes customer needs and is a respected voice of the customer within the company.
- Communication: Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, including enterprise architects and C-level executives
- Accountability: Take ownership of achieving the technical win in obtaining new customers via demos, managed trials, and POC’s. Be responsible for future state architecture and sizing.
- Adaptability: Willingness to take on a multitude of challenges in a highly technical landscape covering data ingest, data engineering, data serving, and machine learning.
Qualifications
- 4+ years of experience in a technical sales or consulting capacity with enterprises, focusing on complex solution sales of mission-critical data systems (databases, data warehouses, big data systems, analytics, and/or machine learning)
- Deep technical understanding of data and ML tooling, workflows, and trends in enterprise setting
- Proficiency in Python, Spark, and/or SQL with experience developing ETL applications
- Bachelor's degree in Computer Science or relevant experience
Tecton values diversity and is an equal opportunity employer committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, national original, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please contact us at recruitingteam@tecton.ai
