Senior Application BSS-Netcracker Specialist
Ottawa, Ontario
Network Operations - IT – Business Applications /
Full Time Hire - (FTE with Benefits) /
On-site
Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.
Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.
The company’s state-of-the-art fleet consists of 14 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit www.telesat.com
The Senior Application Specialist will be responsible for configuring, customizing, and maintaining BSS suite of telecom and IT solutions to meet business requirements. They work closely with clients, business analysts, and development teams to ensure smooth deployment, integration, and optimization of SaaS, COTs and in-house developed products.
Responsibilities
- Responsibilities
- Configure and customize BSS products according to business and technical requirements.
- Collaborate with business analysts to understand customer needs and translate them into system configurations.
- Implement and test product configurations, ensuring functionality, performance, and compliance.
- Work with development teams to troubleshoot and resolve issues related to configuration and system behavior.
- Participate in system upgrades, enhancements, and new feature rollouts.
- Provide support and training to end-users and internal teams on configured solutions.
- Document configuration changes, best practices, and troubleshooting steps.
- Ensure compliance with industry standards and company policies.
- Mentor and train IT resources on system configurations and customizations
Requirements
- Extensive experience with configuration and OTB extensions of Netcracker BSS product suite
- Strong understanding of configuring integrations within Netcracker
- Experience with telecom business processes such as billing, order management.
- Problem-solving skills and ability to work in a fast-paced environment.
- Strong communication skills to collaborate with cross-functional teams.
- Proven experience in overseeing the linking of cross-functional applications between disparate business units and systems.
- Experience with API protocols and the TM Forum framework
- Experience with business and technical requirements analysis, business process modeling/mapping, scripting and data mapping.
- Knowledge of relational database design and management techniques
- Strong understanding of software configuration, integration, and testing methodologies
- Strong knowledge of system and software quality assurance best practices and methodologies
- Bachelor’s degree in computer science, Information Technology, or a related field.
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At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.
