QA Lead

Nashville Home Office
Tech & Engineering
Full-Time
Sink your teeth into something new.

Tend is the world’s first dental wellness experience. Dental care used to be just about your teeth. We make it about your entire wellbeing. With doctors you love, technology that eases, and an environment that soothes, we turn every moment of your visit into a whole-you wellness experience. Before, the best you could hope for was “You won’t feel a thing.” At Tend, we want you to feel something great.

We’re looking for brush buffs, gargle gurus, floss bosses (and novices, too), and anyone who cares about making dentist visits something to savor to join our small and growing team. Headquartered in NYC and Nashville with dental practices opening in Manhattan in 2019, we’re building a totally fresh take on oral wellness, and we want you to sink your teeth in, whether you swear by mint or cinnamon (or chai).



Responsibilities

    • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
    • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
    • Act as a key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
    • Lead and mentor QA team members, as well as manage outside contract testers.
    • Develop and execute test cases, scripts, plans and procedures (manual and automated).
    • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
    • Create detailed, comprehensive and well-structured test plans and test cases
    • Estimate, prioritize, plan and coordinate testing activities
    • Design, develop and execute automation scripts using open source tools
    • Identify, record, document thoroughly and track bugs
    • Perform thorough regression testing when bugs are resolved
    • Develop and apply testing processes for new and existing products to meet client needs
    • Work with internal teams (e.g. developers and product managers) to identify system requirements
    • Stay up-to-date with new testing tools and test strategies

Qualifications & Experience

    • Proven track record of practical, thoughtful problem-solving.
    • Experience working in and advocating for agile environments.
    • Experience working with retail, e-commerce, and POS systems a plus.
    • Experience working within PCI-compliant, HIPAA-compliant environments a plus.
    • Proven work experience in software quality assurance
    • Strong knowledge of software QA methodologies, tools and processes
    • Experience in writing clear, concise and comprehensive test plans and test cases
    • Hands-on experience with both white box and black box testing
    • Hands-on experience with automated testing tools
    • Solid knowledge of SQL and scripting
    • Experience working in an Agile/Scrum development process
    • Experience with performance and/or security testing is a plus
    • BS/MS degree in Computer Science, Engineering or a related subject


Our goodie bags are pretty impressive!

Our comprehensive benefits & perks program will make you grin! Employer-sponsored healthcare coverage (including the best dental care anywhere!), 401(k) with an employer-match, generous paid time off plus company holidays, ClassPass benefit (because we want you to tend to your whole body), a pre-tax commuter benefit, and more!


We still have our baby teeth. But the big ones are growing in quickly. Join us as we launch our first NYC locations in 2019 and build a diverse, multidisciplinary team that can bite off anything!