Site Quality Manager

Hagerstown, MD
TerrAscend – Quality /
Full-Time /
At TerrAscend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adult recreational use.  We are one of the largest and fastest growing multi-state, vertically integrated cannabis operators in North America.  We’re on a roll and are just getting started! 

It’s a Joint Effort
We believe that How We Work Together Matters.  Our priority is to assemble a team that believes not just in what we do but how and why we do it.  Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry. 

Sound like weed be a good fit? Here’s where you come in. 

Our next Site Quality Manager will develop, implement, and manage quality and Hazard Analysis and Critical Control Points (HACCP) plans in accordance with GMP compliance. This role is also responsible for ensuring compliance with all internal corporate programs and requirements designed for production of safe, quality products.

You will be challenged to work tactically to be the go-to Quality expert for our grow operation. 
One minute you will be collaborating with the Production team to review current equipment maintenance programs.
The next minute coordinating with internal and external teams on raw material and finished product testing.
And the next minute developing an audit schedule to ensure processes are aligned with GMP compliance requirements.
Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within diverse departments the organization.

Where you'll be planted:
This is an on-site position in our Hagerstown, MD grow facility.

To be blunt, this role is about:

    • Developing, implementing and managing quality and HACCP plans to meet and maintain GMP compliance.
    • Overseeing and ensuring compliance with all internal corporate programs and requirements designed for production of safe, quality products.
    • Reviewing and approving changes to documentation such as procedures, methods, record keeping, formulas, etc.
    • Working closely with internal and external teams to improve and maintain site quality initiatives as the company scales.
    • Collaborating with Production and Facilities teams to develop and manage facility and equipment maintenance, calibration and sanitation programs.
    • Managing raw material and finished product testing program utilizing internal and contract laboratories including sampling, testing and approving for use.
    • Developing and maintaining GMP training and audit programs.
    • Developing and implementing audit schedule for products, processes, and procedures to ensure continued conformance to internal and GMP requirements.
    • Managing the creation, revision, audit, and continuous improvement of internal controlled documents.
    • Managing, training, coaching and developing Quality Department staff to effectively review documentation, evaluate data and report quality insights.
    • Managing Quality Department oversight of holding, quarantine and authorization for release for raw materials, ingredients, in-process materials, packaging and labeling components and finished products.
    • Monitoring, documenting and reporting on raw material, in-process, packaging and finished product specifications.
    • Managing CAPA program to investigate and address complaint and non-conformance events.
    • Participating as a member of the recall team if a recall becomes necessary.
    • Leading a mock recall annually.
    • Proposing improvements to resolve quality, production and efficiency problems and participate in cross functional teams to achieve success.
    • Supporting the evolution of a culture of quality by actively observing and engaging with people, products and processes to identify opportunities for improvement and reinforce success through leadership.

What we're high on...We value diverse skillsets, talents, and experiences. To be successful in this role we know you’ll need:

    • Bachelor of Science in food science, microbiology, chemistry or other life science degree required
    • At least 2-4 years of experience with 21 CFR 111 or 117 required
    • Understanding and experience with FSMA, GMP and HACCP principles
    • Knowledge of qualitative and quantitative microbiology and chemistry methods including HPLC
    • Experience with GMP training
    • Experience with GMP audits
    • Experience with Lean / Six Sigma Process Management (Preferred)
    • Prior experience working in the Medical Marijuana Production Environment (Preferred)
    • Experience with state mandated inventory compliance software- ex. MJ Freeway, BioTrack, METRC (Preferred)
    • Exceptional attention to detail and working collaboratively in a team environment is required.
    • Strong organizational skills.
    • Excellent communication and writing skills.
    • Demonstrated experience solving complex problems
    • Self-motivated to learn and improve.
    • Strong mathematical skills with ability to add, subtract, multiply, and divide various units of measure and be able to convert between units of measure.
    • Proficient in computer programs including database management, spreadsheet applications, word processing and e-mail.
    • Microsoft Office: MS Excel, MS Word, MS PowerPoint, MS Outlook – Mail, Contact, and Calendar.
    • Ability to work independently and both manage and prioritize multiple tasks.
    • Ability to work effectively in a fast paced, rapidly changing, team environment.
    • Effectively communicate in English, both written and verbal.
    • Capable of sitting, standing, kneeling, bending, squatting and/or walking for extended periods.

Benefits (full-time employees eligible):

    • Employee Discount (all employees eligible)
    • Paid Time Off
    • Health, vision, and dental insurance (with telehealth option)
    • 401k with 4% company matching (100% vested immediately)
    • Employee Assistance Program
    • Paid Parental Leave
    • Life Insurance
    • Short & Long Term Disability

*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

EEO Statement
At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Esta Organización Participa en E-Verify.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.

Statement on External Recruiting Agencies
TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.