Senior Product Manager - Labs
Toronto - Waterloo, Ontario / Open- Canada / Open- United States
Product – Product /
Full-time /
Remote
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow's Revenue Pod is launching Labs, a pioneering team dedicated to unlocking new revenue streams for our mobile app. We're seeking a passionate, creative, and visionary Senior Product Manager/Leader to spearhead new monetization initiatives. This is a high-impact, high-visibility role for an entrepreneurial leader who thrives on autonomy, rapid innovation, and driving tangible business results. You'll have the opportunity to shape the future of TextNow's new revenue streams and enhance the experience for millions of users while collaborating closely with senior leadership.
What You Will Own:
- Strategic Vision & Execution: Own and develop a clear Labs product strategy from conception to market. You'll have significant autonomy to set direction with direct influence on company-wide priorities, outcomes, and revenue growth.
- High-Performance Team Leadership: Build and mentor a cross-functional team of top performers. Foster a high-energy, collaborative, and results-driven environment where creativity and calculated risk-taking thrive.
- Rapid Prototyping & Experimentation: Lead an agile team in creating and testing innovative mobile app features at high speed. You'll champion a culture of continuous experimentation, learning, and iteration.
- Innovation Pipeline: Create a robust process for ideation, prioritization, and development of new revenue-generating features that add customer value to our free service offering.
- Data-Driven Decision Making: Own the outcomes, key metrics, and OKRs to measure success for Labs. Develop sophisticated experimentation frameworks to rapidly validate ideas and drive continuous improvement.
- Voice of the Customer: Become an expert in the needs of our users and partners. Advocate for a user-centric approach that solves pain points and drives engagement. Be accountable for the quality of your product and its impact on user experience and app performance.
- Executive Partnerships: Manage stakeholder expectations and collaborate directly with C-level executives to drive clarity and alignment with our company strategy. You'll have a visible and influential seat at the table shaping TextNow's future.
Who You Are:
- Seasoned Mobile Product Leader: 7+ years of experience including a record of accomplishment of launching innovative revenue-driving mobile user experiences at scale.
- Exceptional Communicator: Comfortable with ambiguity who can influence and align stakeholders across all levels of the organization (including Product, Design, Engineering, Data, Quality Assurance, Ad Sales, Revenue Operations, Marketing, User Research, Legal, Finance, and business development partners).
- Accept the Challenge: A positive, high-energy leader who instills a sense of urgency and excitement in their team.
- Experimentation Evangelist: A champion of prototyping and experimentation who thrives in a fast-paced environment. You foster an environment where creativity and calculated risk-taking are encouraged.
- Mobile Master: Deeply knowledgeable about mobile ecosystems, user engagement strategies, and monetization best practices.
- Full-Cycle Ownership: Proven ability to lead the product development lifecycle articulating what and why to your pod and stakeholders. This includes from concept (briefs, wireframes, PRDs), through development (sprint planning/grooming, road mapping), to launch (Go-To-Market, A/B testing, rollouts), and integration into the core app.
- Bonus Points: A love of game design and gamification experiences will help you to thrive!
$118,260 - $189,220 semi monthly
More about TextNow...
Our Values:
· Customer Obsessed (We strive to have a deep understanding of our customers)
· Do Right By Our People (We treat each other with fairness, respect, and integrity)
· Accept the Challenge (We adopt a "Yes, We Can" mindset to achieve ambitious goals)
· Act Like an Owner (We treat this company like it's our own... because it is!)
· Give a Damn! (We are deeply commited and passionate about our work and achieving results)
Benefits, Culture, & More:
· Strong work life blend
· Flexible work arrangements (wfh, remote, or access to one of our office spaces)
· Employee Stock Options
· Unlimited vacation
· Competitive pay and benefits
· Parental leave
· Benefits for both physical and mental well being (wellness credit and L&D credit)
· We travel a few times a year for various team events, company wide off-sites, and more
Diversity and Inclusion:
At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.
TextNow Candidate Policy
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy
