Senior Product Manager
Toronto - Waterloo, Ontario / San Mateo, CA
Product – Product /
Full-time /
Remote
TextNow is looking for an experienced, savvy and strategically minded Senior Product Manager to join our team.
As a Senior Product Manager, you will direct product strategy and development, ensuring we build great products, drive customer satisfaction, and grow the business. To succeed in this role, you should be a curious and creative leader who utilizes a data-driven approach.
What You’ll Do:
- Own a key piece of our business
- Understand our customer needs – meet with customers, conduct customer research, review data
- Drive and set roadmap and strategy – communicate your strategy clearly with stakeholders and link it to key customer issues you are solving
- Negotiate and drive needs to fulfill strategy and meet key objectives – be clear about what you need to get the job done and the ROI it is delivering
- Manage a cross-functional team to deliver on your vision and roamdmap
- Drive alignment across Engineering, Product, Design, Data Analytics and Marketing teams to deliver on your vision and strategy.
- Support and build a data-driven, learning organization that finds long term retention/engagement solutions. Derive insights through qualitative/quantitative data and turn them into actionable business insights.
- Build, measure and iterate rapidly using A/B testing and other analytical tools.
- Oversee building of prototypes and MVP products, measuring successful delivery to our customers and being accountable for KPI’s and targets.
- Ensure products and releases are launched on schedule with high attention to detail and quality.
- Partner with marketing, data, engineering and other teams to collaboratively gain insights and feedback on the team strategy and adapt to new learnings