Product Designer

New York, NY
Product Design + Technology
Full-time, HQ
The Wing’s mission is the social, economic, professional, and civic advancement of women through community.

To best support this goal, we are scaling our in-house product, design, and engineering capabilities.

This group strives to help members build meaningful connections: extending access to our growing community, creating new, impactful value propositions, and contributing to the retention, personal growth, and professional success of members everywhere.

The role

    • With these objectives in mind, we are seeking a mid-level Product Designer to lead the discovery, definition, and execution of digital initiatives within our Product team.
    • In this role, you will work side-by-side with product managers, researchers, and engineers to enhance the user experience, articulate The Wing’s value proposition, reduce friction, and deliver value across our acquisition and on-boarding funnel.
    • You’ll also serve as a key partner for The Wing’s Creative and Growth teams, translating our signature brand identity to the digital space and helping achieve core expansion goals.
    • Last but not least: as one of the first Product Designers at The Wing, you'll play a critical role in establishing the team's principles, process, and culture.

What you'll do

    • Work side-by-side with your squad to design new features and iterate on existing experiences in our member portal, app, & public-facing website
    • Leverage and evolve the team’s toolkit, contributing to the growing system of design patterns across our product ecosystem
    • Drive forward project discovery, defining user journeys, key behaviors, and core needs of prospective members
    • Lead workshops and design exercises to co-create with stakeholders, identify themes and opportunities, and gather quick, actionable insights
    • Define problem areas and research questions to frame contextual inquiry, user interviews, and usability testing of early concepts
    • Share work-in-progress and synthesize feedback with other members of the product design team, participating in regular design critique, distributing knowledge, and providing input on others’ work
    • Assist your product manager in planning, prioritizing, and tracking your design work
    • Package and deliver your designs in impeccable form for implementation, buttoning up edge cases and functional requirements while regularly conversing with your engineering team
    • Ensure the quality of your work is carried through to the real user experience, assisting with QA of designs in-app and in-browser
    • Present and frame design recommendations to stakeholders across the company, with particular emphasis on the Executive, Growth, and Creative teams

What you'll bring

    • Experience designing for a variety of consumer-facing web products, evolving your work through idea, execution, and launch
    • Familiarity working in an agile, fast-paced, and cross-functional environmentA particular knack for craft, balancing pixel-perfect visual design with strategic thinking, thoughtful interactions, and systematic, user-centric approaches to problem-solving
    • A portfolio that showcases a strong track-record as an individual contributor, using your skills to level-up the UX and visual design for organizationsKnowledge of the latest best practices, design trends, and design software, knowing your way around tools like Sketch, Zeplin, Principle, Invision, etc.
    • Experience communicating your designs effectively to other disciplines, including product managers, researchers, marketers, and engineers
    • Demonstrated excellence striking a balance between the near and long-term, working within constraints, prioritizing for impact, and incorporating insights and iteration into your design process

Who you are

    • An empathetic, curious spirit
    • A scrappy, resourceful, “I-can-figure-this-out” mindset
    • A genuine love for design
    • An eagerness to learn, grow, and collaborate
    • The ability to provide critique respectfully, and accept critique gracefully