Senior UX Designer
Los Angeles, CA
Product – Product
The Baby Box Co. is committed to creating a safer world for all kids by giving every parent access to free educational resources and quality products. You’ll be able to see your work make a genuine difference for parents and children nationwide while joining a company with significant growth potential. With our most recent round of venture funding, we are growing into a national U.S. brand and expanding rapidly in the arenas of online content, partner marketing and social impact. We also have an established presence in Canada and across the U.K.
Our program is centered around providing video classes created by healthcare professionals and safety experts. And we reward parent and caregiver participation with free, useful products that they need during that stage of development. We launched our program focused on safe sleep education and rewarded parents with our signature Baby Box sleep space, and have since expanded into other areas of safety education. By providing support throughout the parenting journey, we help moms, dads and caregivers parent confidently, so their kids can continue to thrive.
The Baby Box Co. is looking for an experienced product design leader to help us revolutionize the way that we create a safer world for all kids through education with rewards for new and expecting parents. We want to develop longer-term relationships with our parents as we increase our course content and so we require a dynamic, creative, hands-on design leader with deep knowledge of how to drive engagement & retention. As we grow, you will also be responsible for hiring, managing, and mentoring other designers and for helping to establish a team culture in which designers can do their very best work.
You’ll partner cross-functionally with Product and Engineering leadership to contribute to our vision, strategy, and product roadmap.
You’ll lead complex design initiatives that facilitate completion through a first course and return to take additional courses, and redeem and manage rewards that go with those courses. In this way you will continuously help us increase the value that we deliver to our parents.
You’ll help create a customer-focused culture throughout our company.
You’ll partner with product managers and data scientists to understand parents’ study behavior, and leverage qualitative and quantitative data to create thoughtful experiences that meet both user & business needs.
You’ll help lead our efforts to make our experience as mobile-friendly and cross-platform as possible, for example by evangelizing mobile design principles across the business.
In the long term, you will drive vision for mobile apps for iOS & Android.
You have 2+ years of experience managing a design team in a fast-growing company.
You have 10+ years of experience in a leading individual contributor role designing cross-channel user experiences across desktop web, mobile web, mobile apps, and other channels such as email.
You have a track record of using design to produce measurable business results & customer valueIn particular, you have successfully launched habit-forming products that customers love and/or products that excel at helping users discover new content.
You are a systems thinker and a creative problem-solver, with proven expertise turning complex consumer problems into simple and engaging products, all the way from high-level concepts down into the UI details.
You feel extremely comfortable working in a fast-moving agile environment and collaborating with product managers, engineers, customer service, marketing, and business development.
You have experience iterating on your products post-launch based on user data about how your designs are performing.
You have excellent communication skills and a hands-on leadership style grounded in collaboration & radical candor.
You have an outstanding portfolio, showcasing your strong foundation in ideation, information architecture, interaction design, visual design, designing for accessibility, and producing high-impact business results.
What will especially delight us:
You have a passion for education, health and safety, and show empathy for young children and parents.
You have strong experience helping companies adopt user-centered design processes and establishing shared creative problem-solving practices across product teams.
You have experience with consumer-facing products in growth mode.
We offer an awesome culture, competitive benefits and a 401k plan.