Nordstrom Ambassador (LOCAL MELROSE)

Los Angeles, CA
Nordstrom
Full-time
**PLEASE NOTE: In this position you would be representing The Black Tux as a Nordstrom employee in Local Melrose. Candidates for this opening will be reviewed by The Black Tux and then forwarded to Nordstrom for further review.  

The Black Tux is a formal wear rental company changing the rental game by designing and manufacturing modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.  We started as ecommerce and we’ve taken our tuxes to select Nordstrom locations!

We’re looking for a The Black Tux Ambassador within our Nordstrom [Park Meadows] to join our growing team. The Ambassador plays an integral role in supporting the foundation for our showroom business and partnership inside Nordstrom.

What You'll Do

    • Being the face of The Black Tux within Nordstrom, ambassadors have an immediate and direct impact on the success of the business
    • Provide an exceptional fitting appointment from appointment booking, look/s styling & setup, and check out
    • Demonstrate menswear knowledge and The Black Tux product knowledge and to understand customer need and translate that into expert style advice
    • Focus on communicating The Black Tux values and brand philosophy to new and returning customers
    • Contribute innovative ideas to support a seamless showroom experience within Nordstrom Partner with the Nordstrom department manager and The Black Tux partners to address customer feedback, suggestions or concerns
    • Demonstrate personal accountability to achieve your showroom goals
    • Be a great team player by doing your part to keep the department ready for its close-up, including stocking, re-merchandising and display

Who You Are

    • You’re excited to work in a dynamic, high-growth, fast-paced startup environment
    • You're experienced with customers and motivated to help them through the rental process from start to finish
    • You love being organized and have an eye for the details
    • You place high value on being a self-starter with an entrepreneurial spirit
    • You build great relationships with customers and co-workers through stellar communication and follow-through
    • You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn
    • You embrace a flexible schedule based on department and store needs.
    • You have proficiency in MS Office Suite - including Excel, Macbook, and Google Platforms
    • You are tech-savvy and know your way around basic computer systems
    • Preferably have previous menswear experience
    • Preferably have a high school diploma or equivalent
We’re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.