Manager, 50/50 Program 2025
Toronto, Ontario
CNE Foundation – 50-50 Program /
Seasonal /
On-site
CNE - Toronto, Ontario
Contract Position: August 11th until September 3rd
About the CNE Foundation
The Canadian National Exhibition Foundation is a public foundation and registered charity. The philanthropic arm of the Canadian National Exhibition Association, we support programs that extend the community spirit and legacy of the CNEA to create meaningful opportunities and lasting benefits for those we serve. To learn more about the CNE Foundation and our programs, please visit: cnefoundation.com
About the Grand CNE 50/50 Program
Each year, the CNE Foundation strives to raise essential funds that are vital for sustaining and growing our charitable programs. The CNE community’s compassionate support of our 50/50 fundraiser during the Ex enables initiatives that make a meaningful impact throughout the year and collectively help uplift the community we serve.
Tickets for our Grand CNE 50/50 raffle are sold online ahead of the CNE event, and online and in-person during the CNE. The raffle is licensed by the Alcohol and Gaming Commission of Ontario (AGCO). Every raffle ticket purchased supports CNE Foundation community and youth programs.
During each day of the event, Sales Ambassadors will sell raffle tickets from the four Grand CNE 50/50 outdoor activations situated throughout the CNE site or by roaming in assigned areas on the grounds.
About the Grand CNE 50/50 Program
Reporting to the CNE Foundation Executive Director, the Manager, 50/50 Program will manage the Foundation’s Grand CNE 50/50 fundraiser, including the supervision of Assistant Managers and Sales Ambassadors, 50/50 Program.
Responsibilities:
· Manage the on-site operation of the CNE Foundation’s Grand CNE 50/50 fundraiser
· Assist the Executive Director with move-in and move-out of the fundraiser prior to and following the 2025 CNE; liaise with operations department and trades during set-up (labour, electricians, etc.)
· Support the Human Resources team and electronic raffle supplier with staff training
· Ensure that sales, cash handling and other procedures are being followed, and that AGCO charity lottery requirements are being met
· Encourage and motivate staff in order to maximize raffle proceeds in support of the Foundation’s charitable programs
· Ensure that Sales Ambassadors are proactively interacting with CNE visitors and communicating CNE Foundation messaging
· Monitor overall fundraiser performance and work with Assistant Managers to identify any potential coaching opportunities
· Ensure established internal controls are maintained
· Ensure safekeeping of 50/50 mobile devices
· Oversee shift sign in/out and staff hours tracking and reporting
· Prepare daily sales and staff hours reports
· Monitor staff performance and complete end-of-season performance reviews
· Monitor selling locations to ensure opening and closing duties are completed and that the locations remain neat and presentable throughout the day
· Provide support with customer inquiries or issue resolution as needed
· Other duties as assigned
Qualifications and Requirements:
· Previous 50/50 and/or ticket sales experience at a large-scale event
· Demonstrated ability to supervise and motivate others
· Excellent verbal communication and customer service skills
· Reliable, enthusiastic, friendly and self-motivated
· Previous cash handling and payment card transaction processing experience
· Strong organizational skills
· Proficient with computers and desktop applications, including Microsoft Office, as well as mobile devices, with the ability to troubleshoot
· Must be 18 years of age or older
· Available to work flexible hours, evenings and weekends for the duration of the 2025 CNE (August 15 to September 1)
· Availability to work five to six days per week during CNE required
· Available to attend a full-day mandatory training session on Tuesday, August 5 at the CNE grounds
· Valid Ontario G license required in order to operate on-site golf cart
Special Conditions:
· Ability to work outdoors for extended periods and in all weather conditions (sun, heat, wind, cold, rain)
· Ability to lift boxes/items up to 25 lbs
· Required to dress in appropriate uniform
Learned and Developed Skills:
· Leadership and supervisory skills
· Ability to think critically in fast-past environment
· Time management and organizational skills
· Accountability