Senior Demand Planner

Venice, CA /
Retail /
Full-time
The Flex Company was founded on the belief that people deserve innovative and sustainable period products.  

Our mission is to create industry-defining products and services that set a new global standard for period health.  

Six years ago we launched the most innovative period product since the tampon: the menstrual disc. It had been nearly 80 years since the tampon was introduced, and our new product was quickly embraced by consumers everywhere. Flex started as a digitally native brand with one product, and quickly grew to a family of period products sold online and in top national retailers such as Target, CVS, and Walgreens. 

The Flex Disc™and Flex Cup™ generate 60% less waste than tampons and pads and can be worn for up to 12 hours, all while maintaining the highest level of comfort through inventive engineering and rigorous testing.   

The Role: 
We are looking for an experienced Senior Demand Planner to join our Retail sales team. 

The Senior Demand Planner for Sales will be responsible for the creation and maintenance of the sales demand forecast including changes both short term and long term, variance, accuracy and statistical models to inform long term production and planning. They will work closely with our retail brokers and directly with our retail customer contacts as the primary point of contact to build and shape sales forecasts. Due to the highly internally cross-functional and externally facing nature of the role, a standout candidate will have a combination of rigorous, quantitative analytical rigor and persuasiveness/poise in their written and verbal communication.  

This role will report to our VP of Revenue and is based in Los Angeles. We have a hybrid office policy with 2-3 days in our Venice headquarters.

Responsibilities

    • Be the retail lead/representative for S&OP and work alongside with our CFO from finance and Director of Supply Chain from our Ops team) 
    • Create, communicate, and be accountable for all retail demand forecasts
    • Be accountable for forecasting accuracy, out of stock and other key retail inventory metrics
    • Present to brokers and upsell to our retailer partners as part of retail sales team when opportunities arise
    • Measure and forecast the impact of retail promotions and shopper marketing campaigns, proactively layering that into your demand forecast
    • Manage internal cross functional communications regarding retailer needs (e.g., across supply chain, retail, and finance) as well as be customer and broker facing 
    • Build trust and relationships with our brokers and retailer partners (specifically inventory analysts and planners)
    • Review available POS and syndicated data, macro trends, competitive behavior, planned promotions, PO plans, and retailer inventory related to DC on hands, DC on withdrawal, DC on orders, and store level out of stocks to prepare monthly forecasts 
    • Work cross functionally with retail sales, product development and supply chain to plan for successful product launches
    • Proactively address foreseeable business challenges with other teams and stakeholders

About You:

    • 6+ years of CPG experience with a minimum of 4 years in a demand planning/forecasting role
    • You have a top 5 list favorite Excel functions and describe yourself as not just proficient, but an expert in Excel
    • You default to and prefer picking up the phone (rather than emailing) to get a hold of counterparts (warehouses, brokers, customers) and drive projects forward or solve problems
    • Have curiosity and empathy for others use that to develop lasting relationships
    • Can tell compelling, persuasive stories with and without dataAbility to independently define problems, generate hypotheses, test, validate and communicate this to your teams

    • A strong plus if you have 
    • Professional or academic background statistics, engineering, or mathematics
    • Proficiency in Tableau and other enterprise software like (e.g., OMS or ERPs)
    • Amazon forecasting, omnichannel, and/or startup experience

In 1 Month You Will:

    • Know our brand, products, and positioning
    • Understand previous demand models and S&OP inputs and outputs
    • Developed a point of view on how to improve forecasting accuracy and cross functional communication
    • Meet with our key retail partners & brokers, and work with S&OP stakeholders (supply chain, growth, finance, retail sales) to identify what's working & what isn't
    • Become primary point of contact for retail broker and smaller retail customers

In 3 Months:

    • Build credibility with your teammates by improving forecast accuracy and streamlining S&OP process/communication
    • Lead S&OP from the retail sales side
    • Be seen as the in-house expert on demand forecasts
    • Be primary point of contact for demand/inventory all broker and retailer relationships 
    • Have built relationships and trust with broker and retailer customers for demand planning and inventory management purposes. 
    • Establish JBP infrastructure for critical customers and brokers, including QBRs and annual planning

In 6 Months:

    • Have identified retail revenue expansion opportunities and alongside the retail sales & account management team have closed incremental revenue 
    • Built out 2022 retail growth plan including a bottom-up forecast model based on identified channel and product mix strategy 
    • Helped teach and embed better demand forecasting as a capability across the retail and broader Flex organization
    • Help evaluate Broker Partnerships and identify any gaps or changes required to support our future growth

Our shared values:

    • Choose Love Over Fear: You make sound decisions from a belief in yourself, others, or opportunities rather than out of fear.
    • Optimize For Trust: You have a track record of taking accountability for mistakes rather than blaming others. You communicate needs, concerns, and feedback directly with colleagues. 
    • Have a Growth Mindset: You take constructive feedback well and actively seek feedback from colleagues. You are self-motivated to generate your best work and make a greater impact everyday.
    • Be You: You are comfortable being your authentic self at work (including in the interview!).
About The Flex Company 

The Flex Company was founded on the belief that people deserve innovative, sustainable, life-changing period products. After years of disappointment and discomfort trying dozens of products, Lauren Schulte Wang founded Flex to create body-safe, medical grade alternatives that outperform traditional period products. Flex Disc and Flex Cup generate 60% less waste and have the capacity of up to three super tampons, all while maintaining the highest level of comfort through inventive engineering and rigorous testing.  

Flex is sold at over 25,000 stores across the US and is the #1 alternative period product brand based on units sold. Committed to making its life-changing products accessible to as many people possible, Flex is available at Target, CVS, and Walgreens, and at flexfits.com

Flex is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, ethnicity, religion, sex, gender, age, and other protected categories. From our hiring practices to the design of our flagship products, we believe equity and diversity is critical to the ideas, talent, and processes that help us create the most positive impact for our customers and for each other. We encourage people of all backgrounds and identities to apply to be a team member at The Flex Company.

We pay competitive salaries, equity, & benefits including (but not limited to) medical, dental and  vision health insurance, paid parental leave, cell phone reimbursement, and $1,000 annual wellness and learning credit.