Social Community Moderator

Remote
Marketing – Community /
Part-Time /
Remote

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1. Application Questions

  • Location, location, location! Because we can only hire US-Based candidates that live in certain states, which state do you currently live in?✱
  • Are you open to relocation? If so, to which state(s)? If not, write "N/A" below.✱
  • Will you now or in the future require Krazy Coupon Lady to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status.✱
  • We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation for the hiring process? If you answer “yes”, we will reach out to you in the contact information provided if we determine to proceed with the interview process.✱
  • If "Yes", what is the best way to reach you?
  • What is your desired salary range? We want to be upfront that if your range is above our budget for this role (or blank), we may not be able to move forward—so we really appreciate you sharing.✱
  • As part of our recruitment process, we may utilize third-party services and online tools to verify your digital identity. By applying to our open roles, you acknowledge and consent to the use of these verification tools. This process is conducted to ensure the integrity and security of our hiring procedures. Do you acknowledge and consent to the use of third-party services and online tools to verify your digital identity as part of our recruitment process?✱

Social Community Moderator

  • his role is a part-time, evenings and weekends role. Are you able to work those hours?✱
  • Do you have experience using customer support or ticketing tools (e.g., Freshdesk, Zendesk) to manage inquiries?✱
  • Are you comfortable troubleshooting user issues and resolving problems in real-time online?✱
  • Do you have 1+ years of experience community management, customer support, or a related field?✱
  • A user emails and asks ‘how to coupon at CVS’. How would you respond?✱
  • A user comments ‘Your app keeps crashing and it’s really annoying’. How would you respond?✱
  • A user comments ‘The Amazon coupon didn’t work’. How would you respond?✱
  • A user comments complaining about the quality or experience with the deal. How would you respond?✱
  • A user comments ‘I’m looking for a deal on a vacuum cleaner’. How would you respond?✱

U.S. Equal Employment Opportunity information   (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

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