VP, Merchandising

Los Angeles
Merchandising /
Full-time /
Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration nd shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.


Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

What We're Looking For

Complex is looking for a VP, Merchandising to deliver the Complex audience a curated shopping experience. As the Vice President of Merchandising, you are a leader of the merchandise product, strategy, and commerce business, and you have built relationships with brands and other marketplaces. You play a pivotal role in shaping the stylistic point of view of our marketplace. You stay ahead of fashion trends, cultural shifts, and streetwear movements to inform that point of view. Your strategic vision and leadership is instrumental in driving sales and establishing a clear point of difference in the competitive market. You lead and collaborate with cross-functional teams to curate an unparalleled assortment of products that resonate with our target audience.

What You'll Do

    • Develop and execute a comprehensive merchandising strategy aligned with the brand's vision and business objectives.
    • Develop and manage a robust pipeline of first-to-market and exclusive products, including but not limited to footwear, sneakers, apparel, accessories and collectibles from relevant brands, designers, distributors, licensees, and personalities.
    • Conduct thorough market analysis to identify gaps and opportunities in the current assortment.
    • Identify opportunities for growth, optimization, and expansion of product offerings.
    • Work closely with data, licensing, business partnerships, and marketplace teams to manage timelines of product releases and develop rollout plans and strategies to cultivate collections on the web
    • Identify key customer profiles and develop specific short-term and long-term product strategies to serve them
    • Establish a unique and distinctive point of difference in the market through strategic product curation
    • Monitor competitor landscape and consumer preferences to adapt and refine the merchandising strategy
    • Continually onboard vendors to the NTWRK brand and retailer marketplace
    • Procure desirable product from seasonal and go-to-market assortments
    • Create proprietary product offerings in partnership with influencers, talent, and in-house Licensing team.
    • Be responsible for revenue growth across all categories and cultural events by working closely with creative to build merchandising stories and developing exciting collections visible on the commerce platform
    • Present product pipeline and planning presentations to Senior leadership team during weekly reviews
    • Work closely with your team to track and coordinate product samples, production inventory, marketing assets, and cross-promotional synergies with all brand partner
    • Review customer feedback to predict sales trends and seasonal stock demand
    • Research and monitor industry trends and consumer behavior to anticipate demand and changes in buying patterns
    • Make predictions based on sales data, customer feedback and market trends and develop forecasting and projection reports for executive teams
    • Review competitors, including pricing, profit, marketing and other progress

Who You Are

    • 10-15 years of professional experience in online merchandising
    • Possess skills in purchasing, logistics, licensing, partner relations and trend analysis
    • Deep understanding of streetwear culture, fashion trends, and consumer behavior
    • Exceptional leadership skills with a track record of building and managing high-performing teams
    • Experience in retail and e-commerce is required
    • Ability to work cross-functionally
    • Proficient in G Suite, Keynote, Airtable, and Monday.com
    • Excellent communication skills, including speaking, copywriting, and listening
    • Strong time management abilities, including planning and prioritizing workloads and release schedules
    • In-depth knowledge of industry-specific trends and issues
    • Effective strategic planning, both for the short-term and long-term
    • Thorough understanding of merchandising trends and industry best practices
    • Creative and innovative thinking

What We Offer

    • Best in class health, dental, and vision insurance
    • Healthcare FSA 
    • Dependent Care FSA 
    • Commuter Benefits FSA 
    • Short-term/long-term disability and life insurance
    • Paid Parental leave
    • 401k with 4% match
    • Pet Insurance
    • Legal and Identity Theft Plans
    • Vacation time and sick days
$200,000 - $300,000 a year
The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to experience and performance. The range listed is just one component of Complex's Total Rewards offerings for employees.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.