Consultative Project Leader - Engagement Manager (Remote)

Remote /
Engagement – Engagement Management /
Full Time
Join our global team of 350+ craftspeople! We are a consultancy that solves business problems by designing and building highly complex custom software for the world's leading companies. We are on a mission to dismantle the traditional consulting ecosystem and replace it with an effective framework for innovation that transforms the way businesses think about and solve problems from the inside out.

We are currently fast-tracking all Engagement hiring. We will move through the hiring process as quickly as you will. After application, you can choose to skip steps in the process and earn yourself a $1000 sign-on bonus by completing an asynchronous interview. We will reach out with instructions after you have applied.

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Putting it all out there, we have customer engagement challenges and we are looking for talented practitioners who specialize in solving business problems to lead the efforts to solve them and satisfy our customers.

We are actively hiring LEADERS, people who can step into any situation, identify problems, and bring order and calm to the process.

We don't care if you are a Product Manager, an Engineer, a Designer, or whatever.  We want your practitioner background to help inform how we work and how we solve business problems for our customers.

PLEASE APPLY IF YOU FEEL COMFORTABLE INSERTING YOUR NAME INTO THIS CHAT LOG

Head of Services: So <<INSERT YOUR NAME HERE>> jumped into the project and in like 2 hours was like "this is a circus, nobody is running it”. An hour later they made a project plan and got everyone on the same page. I need to find that person.
TA: Agreed, I have a clever idea on how to find those people.
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THE ROLE
The Engagement Manager is the Manager and Leader for one or more project teams who is responsible for overall customer success. They are a senior generalist leader of a multidisciplinary team. They help customers define how to engage with TheoremOne, structure the business deal, organize and lead a team, and ensure we deliver on our promises to the customer.

Engagement Managers are Multi Disciplinary Managers and have the ability to manage Product, Engineering and Design. It is the first level of generalist (multi disciplinary) leader and the first time someone will manage a P&L. For those that choose this role it enables them to grow in more than one functional area through the development of those skills to manage various functions.

AREAS OF RESPONSIBILITY

Pre-sales, Principal Consultant & Relationship Lead
The Engagement Manager gets introduced to a customer during pre-sales, at which point they take over the ownership of pre-sales activities— they own the proposal and SOW creation process and serve as the principal program lead after they win the work
The Engagement Manager knows how to structure the business relationship between the Customer and TheoremOne. They help the customers find or unlock budgets, they work with TheoremOne leaders and Customer procurement to help write and champion SOW's to signature. 

Team & Delivery Management
Engagement Managers should be expert Project Managers. They need to know how to structure and run a project at a high level and should continue to do that while they delegate the day to day management of the project to the Product Manager or dedicated Program Manager. At all times the effectiveness of Project Management (at all levels) is the responsibility of the Engagement Manager. 
Engagement Managers work with functional managers and other TheoremOne Leaders to ensure everyone is getting the support and coaching required to bring out their best. In the scenario a person is unable to perform at the required level the Engagement Manager may need to remove the person from the project.

Business Relationship & Financial Management
The Engagement Manager must develop, manage and own engagement budget including burn down, financial reporting, and managing to target margins. They manage the customer invoicing cycles as well as collecting required data from the team such as allocations, time off or hours worked. 
The Engagement Manager works to ensure clients have LONG TERM and DEEP relationships with TheoremOne and that TheoremOne is engaged with the customer in as much surface area as possible and that we're doing the most meaningful work we can do.

EXPECTED EXPERIENCE

    • C-Level client engagement
    • Software Consulting with external clients
    • Custom software development Project lifecycle leadership
    • Contributing to the sales-cycle by project scoping and developing proposals
    • New opportunity Identification with existing client
    • Team organization and design
    • Team management experience with direct reports
    • External stakeholder management
    • Product strategy
    • Product lifecycle
Unsure if your skills meet all of our requirements?
Apply anyway! We would love to meet you and find out more about how your skills could add value. At TheoremOne, we value open communication and feedback. We believe that diversity of identity, perspective, and experience makes us stronger; we would love to hear your perspective too!

Recording disclosure
TheoremOne records interviews so that we can focus on delivering a great interview experience. If you are uncomfortable with being recorded, please let our recruiters know when they reach out to you.

About TheoremOne
Founded in 2007, TheoremOne LLC is a remote-first technology consulting company, globally distributed by design. We are privately-owned and committed to building a sustainable organization. Our services range from: 

-New product development
-Pure R & D
-Legacy modernization
-Revenue generation
-Process optimization
-Organizational transformation

If it’s cool and engaging in technology, we are likely working on it.

Customers come to us because they need to change to succeed and are looking for a solution that isn't just about technology — but also people, process, and leadership. We consult, form a diverse team of experts, and deliver strategy and execution under one roof.

Consultants come to us for the autonomy, depth of project, and challenge of working with a wide range of clients across multiple platforms and industries.

Our contributors are master puzzle solvers in a vast range of technologies.

Benefits and Perks
100% REMOTE - We're fully distributed
TEAM RETREATS - We value our face to face interaction, so our team enjoys regular retreats (on pause due to Covid-but will kick back off when safe and compliant)
EDUCATION AND CAREER GROWTH - We encourage our team to undertake any professional growth opportunities available, and we offer programs and financial assistance to achieve this!
HEALTHY BODY, HEALTHY MIND - HAPPY TEAM - We offer paid vacation and support healthy lifestyles through our physical fitness benefits program.
COMPANYWIDE VISIBILITY - We operate in a fully transparent environment to ensure we as a company and team have full understanding of where we came from, and where we are going.
HEALTHCARE & FINANCE - For US, UK, Canada, Spain and Brazil based full time employees; we have comprehensive benefits.

#LI-Remote 

TheoremOne expects all team members to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities, and all decisions regarding recruitment, hiring, promotion, compensation, employee development decisions such as training, and all other terms and conditions of employment, are based on business needs, job requirements and individual qualifications without regard to race, genetics, nationality, national origin, citizenship status, employment status, ethnicity, ethnic origin, color, creed, religion, belief, age, family or parental status, pregnancy, marital status, sex, gender, sex or gender assigned at birth, gender identity, gender expression, sexual orientation, sexual preference, romantic orientation, romantic preference, pairing orientation, pairing preference, language, lifestyle, social class, socio-economic status, political affiliation, military or veteran status, physical and mental ability, disability, hairstyle, physical features, medical condition, or any other other status protected by the laws or regulations in the locations where we operate. We oppose all forms of unlawful or unfair discrimination. TheoremOne encourages applicants of all ages. We've created a competitive rewards model for our team members around the world. TheoremOne's benefit and compensation offerings vary depending on geographic location, are subject to eligibility requirements, and may be modified from time to time. TheoremOne is an equal opportunity employer.