A private/white label bridge jewelry company seeking a full-time Operations & Sales Support Associate to join team in Downtown LA. This role is essential to the success of one of our largest accounts and will directly support the Account Executive.

We’re looking for someone who doesn’t just manage tasks, but creates structure, anticipates needs, and ensures nothing falls through the cracks. You will be the detail-driven backbone of the account—keeping projects moving, systems organized, and communication seamless between the retailer, factories, and internal teams. The right candidate will take pride in their ability to bring order to a fast-paced environment and actively take on tasks so the account manager can focus on high-level priorities. Must have exceptional time management capabilities and a strong aptitude for balancing competing priorities. This role offers an excellent entry point for emerging talent to gain exposure to a high-value account, absorb industry best practices, and develop the foundational skills needed for future account management responsibilities.

Enter and maintain a high volume of technical specs, item set-ups, and system data

Ensure accuracy of account documentation, testing reports, and compliance tracking

Maintain up-to-date product information and follow through on all changes

Review and approve new samples for quality, accuracy, and compliance with account requirements before they move into production

Managing samples that are being counter-sourced (multi-vendor sourcing), and communicating corrections and approvals

Manage sample preparation and shipping for photography, marketing, and key meetings

Track and organize samples, ensuring timely delivery and proper recordkeeping

Provide day-to-day operational and sales support to the Account Executive

Maintain professional communication with clients, factories, and internal teams

Proactively anticipate needs, follow up without prompting, and resolve issues quickly

Serve as the in-house expert for this account, owning details and deadlines

Create and refine systems that streamline workflows and improve efficiency

Identify opportunities to reduce errors and enhance organization

Support quarterly assessments of product performance to flag quality or functionality concerns

Hands-on jewelry industry experience preferred but not necessary

Strong organizational skills with the ability to manage competing priorities

Exceptional attention to detail, accuracy, and follow-through

Excellent written and verbal communication skills

Experience communicating with international accounts or vendors.

A proactive, self-starter who thrives in a fast-paced environment and enjoys building structure out of complexity

Someone who takes initiative, anticipates needs, and consistently delivers results that support the success of the account

Proficiency in MS Office & Excel

Experience with Target POL systems is a strong plus

 

$64,000 - $80,000 a year