Site Reliability Engineer (SRE)

Austin, TX
Engineering
Full-time
The Zebra is seeking a Site Reliability Engineer to help support our Engineering team. The primary role of this person is to support the development organization by ensuring and maintaining infrastructure uptime.  The SRE responds to all system alerts and alarms, providing triaging, resolution and communication to all stakeholders.   

Our team is passionate about working together to solve interesting problems with technical solutions--and  having fun doing it. With a team split between Austin and Africa, we know from experience the importance of diversity within Engineering teams, and we work constantly to ensure everyone has a voice and feels valued. Collaboration is key to our success.

WHAT YOU'LL DO:

    • Provide first line support of all system issues and alerts
    • Communicate status of support issues from alert acknowledgment to close out
    • Support and improve the engineering environment from design through deployment, including additional refinement and scale-up to support future growth
    • Participate in a regular on-call rotation to support the infrastructure 24/7
    • Monitor, debug and fix team application errors, performance issues, deployment problems
    • Document and perform RCAs on issues
    • Achieve and maintain expected productivity levels with minimal supervision
    • Automate all the things by identifying, owning, collaborating, and driving new or further automation to enhance the consistent stability of the environment
    • Assist team members with local environment issues
    • Coordinate when new features need additional infrastructure support

REQUIREMENTS / QUALIFICATIONS:

    • 3+ years of AWS administration
    • Exceptional and demonstrable web development experience
    • Experience with relational and/or NoSQL databases
    • A passion for problem solving with strong analytical capabilities
    • A desire to follow and advocate exceptional software engineering processes
    • Comfort with Linux/Unix command line
    • Know at least one of {Python, Ruby, Java, C++, C#, Go} at an intermediate level

EXPERIENCE THAT WILL IMPRESS THE HECK OUT OF US:

    • Containerization, Docker, Kubernetes experience
    • Python experience
    • Django experience
    • JavaScript experience
    • Experience with unit testing and test-driven development
    • Experience with message brokers (RabbitMQ, Kafka) and/or Lucene-based indexes

BENEFITS + PERKS:

    • Competitive Compensation & Stock Option Offering
    • Health, Dental, Vision & Disability Coverages
    • HSA offering + employer contribution
    • Unlimited PTO + flexibility to enjoy it
    • Paid Parental Leave Program
    • Commuter Benefits (up to $150/month)
    • Wellness perk ($100/month)
    • Learning & Development Stipends
    • Onsite Full Service Barista
    • Wednesday Catered Lunch + Fully Stocked Fridges
    • Opportunity to join Employee Resource Groups (ERGs) or drive our diversity & inclusion stance by creating your own
    • Join a team that truly lives their values, and values their lives (outside of the office. Cliche, we know… but we really mean it)
About The Zebra:

The Zebra is the most comprehensive online car insurance comparison platform in the U.S. Since 2012, the company has brought transparency and simplicity to car insurance shopping — “car insurance in black and white.” The Zebra compares over 200 car insurance companies, and with its real-time, side-by-side quote comparison tool, drivers can easily and quickly find the coverage, service level, and pricing to suit their unique needs.

Headquartered in Austin, Texas, The Zebra has garnered the attention and investment of some of the nation’s top venture capitalists, and the company’s success has been profiled in publications like Inc., Time, Forbes, and TechCrunch. Austin Business Journal named The Zebra a Best Place to Work in 2015, 2016, 2017, and 2018. Austin American-Statesman also awarded The Zebra as a Top Workplace in 2016, 2017 and 2018.

The Zebra is aiming to grow our fantastic team to add to our dynamic culture and continue building on our success. Working at The Zebra means never being bored, always being challenged, and supporting one another. We’re a happy, hardworking group, and we’re eager to add “new stripes” who share those values.

The Zebra is an equal opportunity employer and “at will” company.

As part of our dedication to maintaining an inclusive and diverse workforce, The Zebra provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Zebra complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Zebra expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Zebra's employees to perform their job duties may result in discipline up to and including discharge.

**No external recruiters or agents, please.**