M365 Engineer

Gurugram, Haryana
( Managed Services ) – MS Infrastructure /
Full Time /
On-site
As a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes.

Key Responsibilities:

    • Exchange Online Management:

    • Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies.
    • Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection
    • Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow
    • Monitor and optimize the performance and availability of Exchange Online services.
    • Conduct regular system audits to ensure compliance with company policies and industry standards.

    • Identity Lifecycle Management:

    • Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration)
    • Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy)
    • Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards
    • Coordinate with IT security teams to ensure the security of identity management solutions.
    • Troubleshoot and resolve identity-related issues.

    • Collaboration and Support:

    • Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems.
    • Provide expert-level support and training to end-users and IT staff.
    • Keep abreast of new technologies and best practices in Exchange Online and identity management.

    • Project Management:

    • Lead and participate in IT projects related to email and identity management.
    • Document processes and maintains detailed records of system configurations and changes.

Qualifications:

    • Bachelor’s degree in Computer Science, Information Technology, or related field.
    • 6+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack
    • Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies.
    • Experience with PowerShell scripting for automation and administration.
    • Experience/working knowledge with cloud technologies and hybrid environments.
    • Excellent problem-solving skills and attention to detail.
    • Strong communication and teamwork abilities.

Preferred Skills:

    • Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200, MS-300, MS-500, MD-101, AZ-140)
    • Experience in migrating on-premises Exchange to Exchange Online.
    • Knowledge of IT security standards and compliance regulations.