Automation Engineer
Gurugram, Haryana
( Managed Services ) – MS Engineering Support Services /
Full Time /
Remote
AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business. This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams. The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills. The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies.
Roles & Responsibilities
- Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform
- Develop internal automation tools and applications to reduce upgrade times
- Develop applications for new customer onboardings to improve accuracy and time to go-live
- Design, develop, and execute automated scripts for APIs, including functional, performance, security, and integration testing.
- Partner with other teams to integrate automation functions with ServiceNow
- Identify, document, and track defects found during API testing, collaborating with development teams for resolution.
- Work closely with software developers, QA engineers, and other stakeholders to understand API functionalities, requirements, and testing needs.
- Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner
- Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed
- Create and maintain technical documentation.
- Serve as a subject matter expert and escalation point for automation technologies.
- Communicate with customers and internal team with transparency
- Complete training and certification as assigned to further skills and knowledge.
Qualifications
- A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education.
- Minimum of 5 years of related experience.
- Managed services or consulting experience required
- Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts.
- Experience with databases (e.g. MySQL, ElasticSearch, etc.)
- Experience with source control tools and methods (Git)
- Experience with performance monitoring tools (e.g. Elastic, LogicMonitor, SolarWinds, etc.
- Strong scripting skills (e.g. Python, Bash, PowerShell)
- Experience integrating tools with ServiceNow.
- Strong understanding of API concepts: REST, SOAP, JSON, XML, authentication mechanisms (e.g., OAuth, API keys).
- Experience with API testing tools and frameworks: Rest Assured, Postman, SoapUI, Karate, or similar.
- Familiarity with CI/CD tools: Jenkins, Azure DevOps, etc.
- Experience with Linux and Windows operating systems
- Basic knowledge of enterprise IT systems including Windows, Active Directory, DHCP/DNS, routers/switches, firewalls, storage, compute, virtualization.
- Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels.
- Understanding of general IT security principles and how to ingrain security best practices in the development lifecycle.
- Self-motivated with the ability to work in a fast-paced environment
- Excellent problem-solving and troubleshooting skills.
- Demonstrated commitment to continuous learning and personal development.
