Senior Benefits & Leave Specialist

United States (Remote)
People – People Operations /
Full Time /
We are Thrasio - Builders Welcome! 

At Thrasio, we’re reimagining how to make the world’s most-loved products accessible to everyone. We work with successful sellers, using a deep understanding of rankings, ratings, and reviews – plus supply chain and marketing smarts – to transform the art and science of commerce. We estimate that 1 in 6 households has purchased a Thrasio product! And our goal is for all of those households to be truly delighted by their purchase.  

What Makes Us Unique

At Thrasio, we’re in building mode: block by block we’re working together to construct a great company. What does that look like? Everyone is a leader - we lean into opportunities, not titles. We expect everyone to behave and act like a leader.  Our Leadership Principles inform the ways we work together to ensure the brands, products and services we offer truly delight our customers. Everyone is a builder - whether it’s gaining marketable new skills through project sprints outside of your own function, or standing up more efficient ways of work - we’re doing it from the ground up. Everyone belongs- a sense of belonging brings us all together. We operate as One Team.   

The Role

The Senior Benefits & Leave Specialist is critical for raising the bar on our Global Benefits programs to support a great employee experience and ensure that all employees have positive experiences with the Thrasio benefits programs and vendors engaged in the overall offering.  As a member of the People team, the Senior Benefits & Leave Specialist is expected to resolve problems and queries relative to benefits enrollment eligibility, leave of absence programs, disability accommodation, and employee record management independently. To support compliance with federal and state regulations and Thrasio internal policies, the Senior Benefits & Leave Specialist audits employee data and performs reporting. 


    • Benefits Administration [50% time dedicated]
    • Oversee all employee benefits transactions and administration including new hire enrollments, and employee changes and terminations. Partner with Payroll for auditing and effectively managing these transactions within the HRIS and Benefits systems, and the reconciliation of statements. Subject matter expert about all tools and systems designed to support benefits programs.
    • Partner with benefits consultants, brokers, third-party administrators, and other providers.  Support annual contract negotiations and open enrollment activities. Ensure all programs comply with the regulatory requirements of both state and federal law. Conduct internal research comprised of employee feedback, external market research, and business needs to analyze the effectiveness and competitiveness of existing benefit and perks programs; recommend changes to ensure the competitiveness of our benefits offering.
    • Seek to ensure that all employee benefit packages and service protocols are conducted with a focus on the organization’s commitment to Diversity, Equity, and Inclusion; escalate any policy or process that seems to undermine or limit the team’s ability to provide access to a world-class employee experience for all. 

    • Leaves of Absence & Accommodation Administration [30% time dedicated]
    • Responsible for managing and overseeing employees' leave of absence process, ensuring compliance with federal, state, and company policies.
    • Main point of contact for all employee inquiries regarding Leaves of Absence and Employee Accommodation policies, programs, compliance, processing, and resources, including (but not limited to) Worker's Compensation, FMLA, Parental Leave, Professional Leave, and Disability.
    • Coordinate internal and external processing of all requests and inquiries, including the completion of all documentation related to FMLA, Leaves of Absence and/or ADA/Accommodation requests; Includes partnership with People Partners, Employment Counsel, Senior Leadership, as well as applicable Short- and Long-term Disability Vendor, and applicable governmental bodies, as needed.
    • Establish, track, and manage all FMLA and ADA claims to ensure compliance with all statutory regulations and requirements; oversee internal workflow processes including impact on Benefits and/or Payroll.

    • Operational Support [20% time dedicated]
    • Assist in supporting the tactical and transactional backbone of the People Team. Engage with People team members, employees, managers, and other internal stakeholders to enable smooth execution of onboarding, offboarding, mobility, and any related impact to benefits enrollment or eligibility.
    • Support external relationships with vendors for employment verification, and local/state unemployment bureau(s); conduct audits of HRIS, payroll, and benefits data, updating information or recommending corrective action to Benefits or Finance functions when necessary. Ensure regulatory compliance and reporting for benefit-related plans and programs on a global basis.
    • Educate employees on benefits offerings; answer employee requests and questions via email, phone, and ticketing system, escalating or referring to other People team members or external benefits providers as needed.
    • Basic payroll processing responsibilities.

What You Bring to the Party:

    • 5+ years of professional work experience in a benefits & leave role as part of a broader People team.
    • Workday HCM, specifically in the benefits, and absence management.
    • Multistate leave of absence experience.
    • Knowledge and a general understanding of federal and state laws relating to benefit plans including ERISA, HIPAA, COBRA, and FMLA.
    • Familiarity with HRIS/People Technology (Workday experience is mandatory).
    • Strong knowledge and understanding of rewards and perks benchmarking in tech and eCommerce industries.
    • Comprehensive understanding of Benefits Administration processes and enabling systems.
    • Highly attuned discretion about employee data, queries, transactions, and general support.

Preferred Skills and Qualities:

    • Experience working with benefit brokers and administering competitive benefit packages. 
    • Team-oriented, collaborative nature; enjoys and ready to wear many hats. As a member of a small team, you need to be willing to pull for your colleagues, share best practices, and take on work that will make our entire organization successful
    • Proactive and solutions-oriented; hands-on approach and willingness to be involved with both strategic development and tactical implementation
    • Strong project management skills; proven ability to manage multiple projects and ad-hoc requests.
Our Commitments:
Thrasio values diversity, equity, and inclusion and is proud to be an equal opportunity employer. We welcome individuals from all backgrounds and consider all qualified applicants without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, protected veteran status and any other category protected by applicable law. We strive to create an environment where everyone can thrive. We encourage applicants who meet the minimum criteria to apply, as we believe in the power of diverse perspectives and challenging assumptions. We believe that all employees should be paid fairly and equitably.  As of the time of this posting, the expected base annual salary range for this position is $91,000 - $96,000.  (For non-exempt roles, this reflects the expected base annual “salary” as calculated by the base hourly wage multiplied by the expected number of hours worked over a one year period, excluding any overtime and premiums.)   The actual base annual salary will be based on a wide range of factors, including your skills, qualifications, and experience, as well as business needs and limitations.  As a result, compensation may vary within and across similar roles and positions. Please note that the base annual salary range information set forth above is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed above may reflect that breadth.  If offered a position, the actual base annual salary will be contained in your offer letter.
In addition to the base annual salary listed above, this position is eligible for short-term [and long-term] incentive compensation, as well as benefits, which are subject to the applicable plans, policies and definitive documentation regarding such compensation and benefits.

At Thrasio, we are committed to building a great company - a place I want to work at, a place I can build, a place I can belong. Our goal is to build a diverse, equitable, and inclusive environment that fuels success and growth in the workplace and beyond. We are also committed to recruiting and hiring a diverse team at all levels through fair and unbiased recruitment and hiring practices. Providing diversity-related demographic information during the application process helps us measure our progress towards these goals.