Market Executive (Thailand)
Bangkok
Commercial – International Business /
Fixed Term (Contract) /
Hybrid
We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.
That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.
#LI-MN1
Your main duties in flying with us
- Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, contract loading, content loading, hotel activation, hotel record management
- Manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
- Monitor and improve price competitiveness and room inventory availability at all times
- Support related departments on customer bookings
- Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI
- Educate hotel partners in managing bookings
- Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
- Support and participate on company's campaign / tactical promotion projects
Mandatory belongings that you must prepare
- Bachelor’s degree in any relevant field or equivalent experience
- Minimal 1 year of experience in sales, e-commerce and/or revenue management, highly preferred within hotel, travel or hospitality industry (especially OTA channels)
- Strong interpersonal skills and ability to influence external/internal stakeholders
- Excellent command of English language, both written and spoken
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
- Strong problem-solving, analysis, and planning skills
- Adapts well to – and is energized by – changing and dynamic workplace and industry
- Possesses creative and innovative instincts and the ability to translate ideas into reality
- Thrives as a team player demonstrates a strong work ethic
