Account Manager (Digital)

Remote (US or Canada) /
Sales /
/ Remote
Tivix is a business unit of Kellton that focuses on digital product development. Kellton is a publicly listed CMMi Level 5 company that aims to be one of the fastest emerging IT services companies in India. The company today has a presence in the US, EMEA, and APAC. We have development centers in Gurgaon, Hyderabad, Europe, and the US. We focus on Digital Transformation, Microsoft Technologies, Enterprise Mobile Applications, and Open Source Solutions. Other practice areas include the Internet of Things (IoT), ERP, Big Data, and Cloud computing.

Kellton is looking for a sales professional experienced and comfortable with the global software services industry. We are looking for a strong client relationship manager, preferably with technical chops from experience as a project manager, product lead, or technical role. 

In this role, you will drive the sales of software development services to a range of existing (and some new clients), from Fortune 500s to funded start-ups. On assigned engagements, you will be tasked to build account plans and be responsible for client management based on the account plan. For new engagements, help as needed, when they come in, and grow them to long-term sustained relationships. 

To turn leads into engagements, you will be responsible for responding to, scoping, estimating, proposing, and closing new business [as well as helping with account growth from our existing client base where possible and appropriate]. To succeed, you need to understand the basics of a range of open-source software and how it can be applied to digitalizing business and consumer processes and digital innovation ideas. For application development, we primarily work in Python or Node on the backend and use other front-end frameworks such as React or Angular and modern DevOps tools such as Docker, Ansible, Fabric, etc. Experience and knowledge in agile development and using agile tools and processes are also needed.

Here's What You'll Be Doing:

    • Create account plans and be responsible for client management and opportunity generation based on the account plan.
    • Create more business opportunities with existing clients. Own account governance by building/monitoring relationships required, opportunities to be pursued, price decisions, etc.
    • Scope and adequately identify the general shape and nature of a consulting engagement and software solution that will successfully meet client needs, in partnership with our Practice and Delivery leads.
    • Collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the clients.
    • Support our marketing team in the definition, planning, and execution of marketing efforts.

You have:

    • 5+ years of technical consulting / digital solutions & services sales experience where you were responsible for closing $1-2M of net new deals a year.
    • Experience in sales of client services. Ideally, you’ve already worked in client services, especially software consulting, and know how to effectively pursue an engagement from initial contact through to delivery.
    • Enthusiasm for design and technology.  We believe in digital innovation, and creating digital solutions using open source tools.
    • Interest in marketing and sales automation. We believe inbound marketing and automation strategies (e.g. drip campaigns, automated email follow-ups, etc.) are the way to go.
    • Curiosity and wanting to learn. We’re constantly learning new things, challenging each other, and discussing things in the open.  We adopt new tools often and aren’t afraid to change how we do things.  We love that every day we get introduced to a discipline, profession, business, or whole industry that we never knew existed.
    • Ability to participate in and lead high-level solution discovery sessions for clients and develop scope and solution approaches in collaboration with our design, technology, and product team members.
    • Travel as required to meet in person with prospective clients, team members and to attend marketing events such as conferences.
    • Extremely capable of managing their calendar aggressively and efficiently, along with superior written / email communication skills.
    • Must live in the United States or Canada and be eligible to work in their country of residence, without limitation. US-based, remote candidates are considered as long as you are close to a major airport and are generally available to travel on short notice.


    • Give you the newest MacBook to make you feel productive and empowered to do your best work
    • We care about your professional development and give you Personal Innovation Fund (education reimbursement)
    • Offer you opportunities for international travel
    • Reimburse your mobile phone expenses
    • Offer competitive salary and bonuses
    • Contribute to open-source software
About Tivix
We're a software consulting firm headquartered in San Francisco with offices in Portland, NYC, Wrocław, and London. We are a growing 95+ person team of engineers, designers, and project managers working with a client roster of leading organizations from around the world. Our clients are a mix of venture-backed start-ups, Fortune 500 brands, and innovative NGOs. Examples include Macerich, UNICEF, and WFP.

View our website for more details and case study examples.

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