The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as Social Media Marketing, new client prospecting, tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.  The job responsibilities of an assistant at Tom James are:

·     Social Media Marketing

·     LinkedIn Prospecting

  o  ZoomInfo

·     Online Networking

  o  ​​​​​​​Brand Creation

·     Prepares necessary aspects for each day’s client visits

  o  Preps clothing to be delivered

  o  Locates necessary client information (A/R balances, sales sheet)

  o  Updates sales materials regarding fabrics/options

·     Coordinates and maintains all client orders/files

·     Delivers client communication such as:

  o  Setting up appointments

  o  Communicating about orders

  o  Scheduling deliveries

  o  Sending reminders

·     Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals

·     Supports the sales efforts of the sales professional

  o  Manages daily calendar

  o  Organizes inventory

·     Prospects new clients using internet and social media applications

  o  Enters referrals into CRM

  o  Sends introductory and promotional messages

  o  Creates call lists/hot lists

·     Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)

·     Pursues efficiencies for processes and communication to make the sales process more efficient

·     Picks up and delivers client items as needed

·     Maintains a professional image to interface with corporate clients

A successful candidate fits the following criteria:

·     Confident, independent worker

·     Strong communication skills (verbal and written, plus listening skills)

·     Excellent organizational skills

·     Outstanding time management skills

·     Professional customer service skills

·     Social media savviness (especially on LinkedIn & Instagram)

·     Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)

·     Possesses basic accounting skills (such as balancing accounts)

·     Enjoys being flexible and multitasking

·     Motivated to tackle challenges

·     Yearns to work in a fast-paced team environment

·     Ability to bend and lift up to 20 lbs.

·     Two years office-related experience

·     Experience with a sales-oriented environment is a plus!