Administrative Assistant - Sales
Greenville, SC
H.R. – Office Support /
Part-Time /
On-site
At Tom James Company, an Assistant supports our sales team members and leaders in our mission to be a global leader in the fashion industry. This is a valued position on our sales support team.
We have an opening for a part-time Sales Assistant, working 26 hours per week Monday-Thursday, (9:00 a.m. - 4:00 p.m.) at $17 per hour.
Job Responsibilities
- The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as Social Media Marketing, new client prospecting, tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.
- Entering new referrals into our system, communicating with other Sales Professionals to coordinate sales approach.
- Sending personalized communications to clients via text and email for birthdays, anniversaries, and other campaigns.
- Writing and sending thank you cards to clients.
- Scheduling and sending feedback texts to clients.
- Coordinating and performing client deliveries and pickups.
- Managing gifts for clients.
- Inspecting garments when they arrive to ensure quality and accuracy (e.g., correct name spelling, clean fabric, tight buttons, correctly rolling lapels).
- Managing Google Sheets and Asana for various tasks, including gifting, appointments, inventory tracking, and scheduling feedback texts.
- Handling garment alterations, including prepping for delivery and communicating with clients for drop-off, pickup, and shipping.
- Booking client appointments and scheduling conference rooms using Outlook.
- Managing TripLog expenses and reimbursements for national meetings, parking, and other business-related expenses.
- Printing reports to support Sales Professional performance and track client sales.
- Collaborate with current assistant on high priority tasks, client requests, and other support for the sales professional.
Client Communication & Service:
Administrative & Organizational Support:
A successful candidate fits the following criteria:
- Confident, supportive, team-oriented, and able to work independently
- Strong communication skills (verbal, written, listening)
- Excellent organizational and time management skills
- Proficient using multiple forms of technology, including Google Docs, Sheets, and Forms
- Able to bend and lift 20 pounds
