Email and Marketing-Automation Coordinator
TourRadar is a venture-backed marketplace disrupting a $50 billion industry. Revolutionising how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominately serviced offline by brick and mortar travel agents, but we recognise that it's time to move this industry online and capture global market share through digital reach. With over 40 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers. Launched in 2010, we proudly produce everything in-house thanks to our exceptional internal talent and are now looking to scale our team.
We are looking for a great Email and Marketing Automation Coordinator to be based in Vienna!
What you can expect
You will support the Senior Email and Marketing Automation Manager with setting up and coordinating global and local B2C EDM and trigger campaigns including lead nurturing campaigns and other marketing-sales related processes as well as continuously analyzing and improving our email performance.
You will assist in all facets of email marketing including; developing and coordinating execution of email marketing campaigns, audience segmentation, A/B testing, preference management, copywriting and reporting. Additionally, you will also assist the Marketing Team in planning and executing various marketing campaigns.
More concretely your main responsibilities will be, but are not limited to:
Work closely with Marketing, Design, Sales and IT teams to create and deliver compelling email communications for various audiences, including global newsletter and marketing automation
Plan, brief and edit email content
Analyse, coordinate and improve our marketing automation as well as all global newsletter activities
Measure effectiveness of email marketing campaigns to continually improve ROI and conversion rates
Support teams in other departments or locations that are involved in direct mailings (global and local)
What We Expect
As the ideal candidate for this position, you have a passion for online marketing and enjoy combining business knowledge with customer insights and state-of-the art technologies. You also have a strong interest in working in a fast-paced international travel tech startup.
Furthermore, Your Profile Includes The Following
Any previous and relevant project management, email marketing or content work experience
Knowledge and experience with web analytic tools, email marketing systems (notably Sendgrid), marketing automatization tools, digital marketing and UXKnowledge in HTML, CSS and Photoshop is a plus
Hands-on approach to get things done, prioritize and resolve issues effectively, always keeping our customers and users at top of mind
Ability to work under pressure in a vibrant environment and keeping on top of KPIs
Attention to detail
Excellent English language skills (native, or proficient English levels)
What can you expect?
International work environment with English as the working language
The stability and excitement of working for a fast scaling Series C funded startup
Regular team outings
Brand new office in the city center (1010 Vienna) including a foosball table and barbecue area
Great career opportunities and individual development plan
Cake on your birthday!