QA Analyst

Connecting people to life-enriching travel experiences
TourRadar is a Series-C venture backed marketplace disrupting a $50 billion industry. Revolutionizing how multi-day tours are compared and purchased, we provide travellers with a trusted online marketplace to find and book life-enriching experiences worldwide. Traditionally, these types of experiences have been predominantly serviced offline by brick and mortar travel agents, but we recognize that it's time to move this industry online and capture global market share through digital reach. With over 40 different nationalities in our team and offices spread across Europe, North America and Australia, we work to deliver the best possible service and tour booking experience to our customers.

The Opportunity
As a marketplace, there is no short of challenges for us to tackle. Providing a rich search & discovery experience to our travellers and making booking tours extremely easy, giving our operators simple ways to get onboarded and remaining part of our platform, enabling our great customer support team to interact seamlessly with both travellers and operators, integrating payment service providers and accounting solutions… the list goes on. We are in fact disrupting the multi-day tour travel space and that’s hard work. Luckily, it’s also a lot of fun!

Ensuring that we build top-notch products with quality baked into our processes is essential for us. A close collaboration between QA analysts, software engineers, product managers and designers in pushing quality ever higher up in the value chain is how we see that being possible.

As part of our working culture, you will be expected to own your space, be accountable, take responsibility, and work with other disciplines to coordinate impactful cross-functional efforts. That said, we are also committed to supporting your personal and professional growth. Beyond learning on the job, our engineers also have access to structured training programs, travel to relevant conferences and regularly share their knowledge internally and externally.

You Will...

    • Write and articulate good quality test cases, that are reusable and can be run by anyone on your team or other QA team members
    • Communicate test progress, test results, and impediments for any work assigned to you
    • Perform test execution using exploratory testing
    • Document bugs thoroughly and work with engineers to troubleshoot issues you find
    • Become the knowledge expert on your current projects by talking to stakeholders and partnering closely with product management and engineers, exploring the application in order to learn more 
    • Feel comfortable always challenging the status quo and raising issues and risks to stakeholders and product owners

You Have...

    • Good written and verbal communication skills. We communicate all day long.
    • A growth mindset, and a deep curiosity to learn and improve yourself constantly.
    • A tendency to go above and beyond, always looking for ways to improve things around you.
    • 1+ years of prior work experience in a software QA position
    • Strong understanding of software QA methodologies, tools and processes
    • Experience in writing test plans and test cases (e.g. TestRail)
    • Prior experience working in an Agile/Scrum development environment

Our Stack

    • Frontend: React, Redux, GraphQL, CSS-in-JS, Babel, Webpack, Typescript/ES6, Jest, Cypress, Netlify, Antd
    • Backend: PHP (Symfony and Laravel as frameworks), Python and NodeJS/TypeScript  lambda-functions, and Java (for E2E testing)
    • Data Stores: MySQL, PostgreSQL, Redis, Elasticsearch, Redshift
    • Containers: Docker
    • Automation: Ansible, Terraform
    • Deployment: Jenkins, BitBucket pipelines
    • Hosting: AWS (EC2, ECS, IAM, S3, SQS, Redshift, Lambda, etc.) 
Benefits & Perks
We strongly believe our biggest motivation is working together with great people in accomplishing something that matters in the world. Our vision of connecting people with life-enriching travel experiences is exactly that, and our love for travel means that often we are our own customers, too!

That said, you can expect more benefits from working at TourRadar:

• The stability and excitement of working for a fast scaling Series C funded startup, including Silicon Valley investors.
• The opportunity to grow personally and professionally alongside a well-defined career development path.
• Working out of a brand new office right in the heart of Vienna (1st District), including a private BBQ area, a foosball and ping pong table, chill out spaces, etc.
• An international work environment where English is the official working language (German lessons are also provided for free in our Vienna office).
• Regular team outings: a lot of us spontaneously organize trips together within and outside Austria.
• Familiarisation trips - free or massively discounted tours with which TourRadar also provides up to 500 Euros towards your airfare.
• Possibility of working from other TourRadar locations (Toronto, Brisbane) for a period of time.