Join our Research Team!

Across our global offices
Research /
Full-time /
In 2024, we’ll be looking to add an Insights Specialist to our US and UK team, as well as grow our existing NZ team by another Auckland based Survey Specialist

For us, Research encompasses two parts; our Survey Team who are responsible for collecting our data, and our Insights Team who interpret it. We are ALWAYS keen to connect and speak with experienced and curious Researchers to join our growing teams. 

If the Survey life is for you, here’s an overview of some of the things we will look to you to provide expert support and guidance on: 
- Review and maintain our current survey. 
- Utilisation of our internal tools to ensure consistency and integrity of data (which is at the core of our product!).
- Documentation of changes. Monitoring collection and quality control.
- Working closely and cross-functionally with Insights & Product teams.

If Insights is more your thing, here’s an overview of some of the things our Insights Specialists take care of: 
- Analysing customer data and formulating insights which you will skilfully communicate as a compelling story.
- Working collaboratively with our Research Lead and other Insights Specialists to generate insight reports.
- Proposing new ways of cutting data that may be implemented in the Tracksuit dashboard, and working with our Product Team to develop these product improvements.
- You will be encouraged to think outside of the box, to extract as much potential as possible from our customer data by approaching it from different angles and sources.

So who are you?
You thrive in a fast-paced startup environment.
You're thoughtful, kind and empathetic - collaborative and love learning new things.
You thrive on understanding problems and creating the best solutions.
You've got 2+ years of experience in market research and or insights.
You have high standards, attention to detail, and a methodical approach to problem solving.
A love of good brands and branding will make this role even more exciting.

Why you’ll thrive here
We’re a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success.

Our culture thrives on transparency, trust, learning, and constant development and improvement. Underpinning the experience are our competitive salaries, and other great benefits like such as:

- Competitive market rate remuneration
- ESOP for all staff, so you are rewarded for your best work and have a share in the success
- We have beautiful hubs in AKL, QTWN, SYD, LND, and NYC and we are basing our teams out of those cities. We allow WFH, and provide full work flexibility (location, timing) day to day, and are happy to build unique employee experiences, creating an ideal work-life for individuals
- Health and wellness benefitsLearning and development support for all of our staff
- MentorsCompany socials – we celebrate our success together
- We practice complete transparency with compensation, goals (personal and professional), feedback, and high-level strategic conversations

Join us! 
If you want to get in the mixer, upload a copy of your most recent CV along with a Cover Letter that talks us through who you are, and what you love doing for your 9-5. 
Obviously, when you join, you’ll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal (yet tidy), and we're practical and ready for anything.

We are committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet some of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement.

If you think you have what it takes but don’t necessarily tick every requirement on this job description, please get in touch and apply.