Senior Systems Administrator
Charlottesville, VA
Product Development /
Full-Time /
Hybrid
About Us:
TradeCentric is the global leader in B2B Connected Commerce integrations whose platform powers over $100 billion in transactions and is trusted by 4,500+ global companies. We enable businesses from around the world to digitally connect eProcurement solutions with eCommerce platforms to improve buying and selling of B2B products and services. We are dedicated to every customer’s success in transforming the way they do business.
Founded in 2011 and headquartered in Charlottesville, VA, we believe that each employee is critical to the company’s success and our most important asset. Our team members have the ability to adapt to change and thrive on delivering excellent customer results. With exciting growth opportunities, training programs, and ongoing support, our people influence their own development and are given every opportunity to reach their full potential.
Work Location:
Although this position is 95% remote, some physical presence is required for shipping and receiving equipment as needed from our office location in Charlottesville, Virginia.
Job Summary:
As a Senior Systems Administrator you will be responsible for TradeCentric’s corporate IT environment. Leveraging your prior experience, you will drive and continue to evolve IT processes and practices to ensure effective service to the business while implementing best practices and guiding other staff. Although this role does not require people management, you will function as a team lead and provide a guiding presence while being hands-on.
What You'll Do:
- Establish/evolve processes to improve the IT team’s effectiveness and efficiency
- Lead by example, demonstrating proper process, practices, and documentation to the team
- Manage enforcement of IT policies and update policies where needed
- Implement security and recovery measures including backups and data protection
- Install, configure, and support computers and mobile devices
- Manage user accounts, permissions, and access controls
- Respond and resolve tickets/incidents related to business users
- Support, troubleshoot and configure remote access to assist network users with connectivity
- Manage the upgrade of hardware & software as needed; including new Anti-Virus, Operating System patches, or other mandated software upgrades
Who You Are:
- Bachelor Degree in Information Technology or a related field is strongly preferred
- At least 5 years of experience in a similar role with similar responsibilities
- Effective leadership, organizational and communication skills are essential
- Excellent customer service skills for a business user and R&D environment
- Experience writing documentation and standard operating procedures
- Experience with cost model/planning and budget planning/tracking
- Solid knowledge of best practices in IT administration and system security
- Strong analytical and problem-solving skills
- Administrative experience with:
- Candidates with Administrator-Level Certifications are preferred (for example: Microsoft Certified Systems Administrator or Apple Certified Systems Administrator)
-Windows workstations
-MacOS workstations
-Google Workspace and G Suite
-JumpCloud or similar for SSO and endpoint management
-Salesforce
-Slack IM
-Atlassian JIRA and Confluence
Company Benefits
At TradeCentric, we have a strong and innovative team dedicated to transforming the way our clients do business. It is our people who make it happen and we strive to take care of our employees in every way we can. Below is a list of benefits that are offered to employees, once eligibility is met:
-Health Benefits: Medical, Dental and Vision
-Health Savings Account (HSA) and Flexible Spending Account (FSA)
-Dependent Care FSA (DCFSA)
-401k with Company Match
-Flexible Time Off
-Volunteer Time Off
-Paid Parental Leave
-Company paid Short Term Disability
-Company paid Life Insurance
TradeCentric is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
