Director, Corporate Programs
Greater Toronto Area /
Customer Service – Customer Service /
Full-Time
/ Hybrid
TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Visit tradercorporation.com to learn more..
Consisting of three major business units, AutoTrader, AutoSync and Dealertrack - both of which enjoy significant market leadership - TRADER has also been voted one of Canada’s Great Places To Work two years running.
AutoTrader helps Canadians buy and sell cars quickly, easily, and with confidence – boasting the largest inventory of used and new cars available in Canada, the largest number of dealer partners and the largest consumer audience at 11M monthly visitors. A ‘household name’ brand in Canada, AutoTrader enjoys market-leading awareness of over 90% among Canadians. This incredible scale combined with an investment in the best technologies, empowers professional vehicle dealers and consumers alike by creating more meaningful connections between buyers and sellers than any other brand.
AutoSync is a recently minted brand that brings together a family of established software brands with a single-minded, synchronized vision – to work with our dealer and OEM partners to redefine automotive retail, together. Comprising a full suite of software solutions from advertising, websites, inventory sourcing, digital retail, desking, and CRM, AutoSync is the largest provider of automotive software solutions in Canada, with more customers than any other business. Fueled by a passion for the intersection of technology and commerce, AutoSync has an exciting future in store as the automotive landscape evolves in the coming years.
We are looking for a Director, Corporate Program for the largest automotive marketplace in Canada.
The Corporate Program Director will support an Executive leader in the business to ensure commercial and operational business priorities are planned and executed from start to finish with a focus on planning, accountability, insight, spotlights on inputs, key issues, and suggestions of solutions. This role will be critical in driving change and outputs within a complex program of work and will be accountable for reporting and governance. The ideal candidate for this role has proven experience in working with senior leadership to understand business priorities and then structure objectives and project teams to deliver on those strategic goals. We will look to this leader to be able to self-start and resolve problems between program teams and other internal stakeholders, coordinating all work through detailed implementation plans. This includes being the point person on all deadlines, milestones, processes, and risk mitigation protocols. Success in this role will come from providing and implementing excellent processes for monitoring performance and collaborating with program teams to work in a way aligned to our core values of collaboration, the pursuit of excellence, curiosity, integrity, and authenticity.
What You’ll Do…
· Responsible for planning and designing programs within the portfolio to successfully deliver from start to completion of strategic priorities. This includes ensuring the overall alignment of the portfolio to the strategic direction of the organization is achieved and proactively resolving risks, and strategic and directional issues between programs. Typical responsibilities will include working with leadership to set goals and objectives for the priority programs, resolve problems between program teams and other internal stakeholders, and design and implement trackable processes for monitoring performance and collaborating with the program
· Responsible for proactively monitoring overall progress, including all reporting and coordination of information to develop and maintain the clear status of all corporate priorities. The program is to be designed and maintained in line with the overall vision and agreed mandate
· Responsible for the day-to-day management of individual programs, acting as the agent for the relevant Executive for successful delivery as agreed scope, timeline, and cost. Including a clear understanding of the commercial goals of projects and identifying risks and appropriate mitigations
· Responsible for defining and implementing the portfolio and program level overall governance frameworks as well as building change capability across the business in line with existing Trader methodologies, policies and procedures, and GDP Framework
· Responsible for establishing the infrastructure of the program, including the program and project delivery teams, as well as communicating and reporting the overall program health. This will mean executing individual projects within the program of work with the same attention to detail to adhere to the overall portfolio & corporate goals
What You’ll Need:
· Bachelor’s degree Level Graduate /or/ Industry Standard Qualification (MSP, Prince 2, Six Sigma, etc) Minimum of a BA, MA preferred
· 7-10 years of related experience, with progressive responsibility in program project management working with large corporate clients in a B2B environment
· 7-10 years in Business Change Program Management & PMO Accountability
· Experience managing budgets for multiple projects
· A strong operational person with commercial understanding to support key leaders
· Demonstrated experience in successfully planning, developing, and managing portfolios and programs at a strategic level, with a proven understanding of the impact across the organization
· Significant experience in working at a strategic decision-making level within a complex environment and the ability to influence change
· Proven ability in leading programs of change and working with Presidents, VPs, Directors, and Boards including best practice reporting skills that are appropriate for different leveled stakeholders
· Proven experience in leading and managing significant operational change management or transformation programs across organizational boundaries
· Experience with implementing GDP framework and methodology (or equivalent) throughout the organization
· Experience with multi-site program delivery within new and traditional media is preferred
· Excellent communication, networking, negotiating influencing skills, ability to manage and build relationships within and across organizational boundaries
· Excellent data analysis and reporting skills
· Strong problem-solving, negotiation, and communication skills
· Proven leadership and decision-making skills
· Proven ability to effectively engage, influence, and ensure the commitment of stakeholders at all levels, with credibility and authority
· Demonstrable skill in engaging and motivating staff on an ongoing basis through periods of change
· Demonstrable self-awareness and proven ability to manage the impact of, and consequences of, their actions
· Ability to work for concentrated periods of time analyzing complex information into clear reports for the Executive level audience
· Ability to critically analyze complex information and assess the need for intervention as appropriate
What’s in it for you…
-We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.
Fitness and wellness
-We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.
Benefits from Day 1
-Gym discounts
-Local in-office free gyms
-Employee and Family Assistance program
-Weekly virtual wellness events
-In addition to in-house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills.
-Conferences & training budget
-Regular internal training programs
Financial planning
-Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.
Competitive salary
-Annual bonus structure
-3% CPP matching
