Scrum Master
Greater Toronto Area
Dealertrack – Digital /
Full-Time /
Hybrid
TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com to learn more..
Dealertrack Canada is the leading provider of web-based software solutions and services for all major segments of the automotive, recreational and marine industries. Dealertrack Canada serves dealers, lenders, OEMs, third-party retailers, agents and aftermarket providers with its comprehensive set of solutions including Sales/F&I products; market data for dealers, lenders and OEMs; and digital document services. We are looking for a talented Scrum Master who will support software delivery on the Dealertrack Dealer and Lender platforms. The ideal candidate is a servant leader who has a passion for process development, maturing teams, and is a proponent of continuous improvement.
What You'll Do:
· Facilitate contextual adoption of the Scrum Framework, including daily scrum, sprint planning, backlog refinement, sprint reviews & retrospectives, and other related team and intra-team meetings
· Facilitate in scaled events, including cross-team planning, delivery synchronization, and systems-level inspect & adapt
· Foster team collaboration and proactive, open communication
· Encourage an experimental, fail-fast and learn mindset
· Sustain and promote usage of information radiators for the teams and broader organization
· Collect and share transparent team metrics with teams, recommend new metrics for the team's context, and foster continuous improvement conversations using metrics
· Prepare and facilitate quarterly, release, and sprint planning with the team
· Guide Feature and Story-level refinement to the Definition of "Ready" in preparation for the next quarter and upcoming sprints
· Work with the team and Product Owner/Managers to maintain a healthy backlog and rolling short and mid-term planning for upcoming releases
· Able to put ego to the side and the "desire to control" the team by teaching and mentoring increasing levels of self-organizing behavior
· Engage the organization to remove impediments to the team's ability to perform by working closely with the team and stakeholders, including product owners/managers, leadership, and other teams
· Support communication of delivery progress, gaps, and obstacles with a wide variety of stakeholders; coach product owners/managers to play an active role in stakeholder engagement
· Facilitate cross-team orchestration, tracking and following up with internal and external dependencies
· Act as a buffer between external distractions and the focused environment the team needs to be successful
· Forms and guides teams to high performance by helping the team navigate interpersonal conflicts, challenges, and opportunities for growth
· Creates and sustains an environment of psychological safety and trust among team members, and between the team and the larger organization
· Works with team to co-create and refine team working agreement, definition of "ready", and definition of "done"
· Encourages brainstorming, creative thinking, open minds, equal voice, and perspective sharing. Encourages the team to be confident and courageous, thinking creatively.
· Coaches the team on Lean, Agile, and Scrum principles with a goal of continuous improvement
· Able to subtly observe team dynamics, recognize strengths and growth opportunities of individual team members and her/himself, and invite team members into coaching conversations to inspire learning and growth
· Create a fun, open, and learning environment, experimenting with various methods to improve and grow
· Promote teamwork to enable Lean flow of value and achieving sprint goals
· Participate in scaling Lean/Agile adoption throughout adjacent areas of the organization
What You’ll Need
· Bachelor's degree in engineering or business (MBA is a bonus)
· 5+ years' experience applying the Scrum Framework in growing high performing teams as a fulltime practitioner
· Experience as a Scrum Master at an organization that is committed to Lean-Agile as its core approach for driving business value
· Experience working with teams applying test automation, continuous integration, and continuous delivery capabilities to achieve delivery speed and operational stability
· Experience influencing positive and impactful change in organizations working towards Lean/Agile adoption, learning, and growth
· Certifications such as LeanKanban University's TKP, Scrum.org's PSM, Scrum Alliance's CSM/A-CSM, CSP-SM, SAFe Agilist (SA), SAFe Scrum Master (SSM) are preferable
· Advanced knowledge of Atlassian Products (JIRA / Confluence) MS 365, Slack, MIRO
· Willing and able to provide and receive constructive feedback and advice with a growth mindset
· Excellent written, verbal, and interpersonal communication skills
· Manages time extremely well, can quickly sense when an issue needs to be discussed or triaged
· Ability to dive into details when, ask questions with curiosity, and sense when and how to take action to enable team growth
What’s in it for you…
-We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.
Fitness and wellness
-We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.
Benefits from Day 1
-Gym discounts
-Local in-office free gyms
-Employee and Family Assistance program
-Weekly virtual wellness events
-Conferences & training budget
-Regular internal training programs
Financial planning
-Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.
Competitive salary
-Annual bonus structure
-3% CPP matching
