Services Sales Manager

Paris, France
Sales & Customer Value – Service Sales
Tradeshift is the world’s largest business commerce platform, connecting buyers, suppliers, and all their processes. Tradeshift helps businesses of every size to run more efficiently, using cloud technology to improve processes like AP automation, procurement, supplier management and working capital optimization. Businesses rely on Tradeshift to transform and digitize their supply chain relationships and processes. Tradeshift’s open platform enables third parties to build business apps, which let businesses respond to their growing business needs, now and in the future.

Tradeshift Services Sales is responsible for providing value, impact, and credibility to existing and potential Customers during sales opportunities that require Professional Services, Supplier Enrollment, or Customer Success support offerings. The team engages in activities globally that support both direct and partner Source-To-Pay or Purchase-To-Pay opportunities that span all Customer verticals and industries. The primary focus of the team is to align all parties involved (internal and external), advise on best practices or additional paths forward, and provide assurance that Customer objectives will be successfully achieved with the recommendations Services Sales provides. As such, the team plays a pivotal role forging the foundation for successful Customer acquisition, renewals, solution deployment, and referenceable Customers. Roles within the Services Sales team are highly visible across the organization and require a unique talent, mindset, and blend of skills in functional, technical, and operational disciplines.

What you'll be doing:

    • Build relationships and trust with new and existing Customers and Partners
    • Collaborate with internal colleagues in Sales, Alliances, Solution Consulting, Supplier Success, Professional Services, and Product teams to deliver optimal solution plan and Customer outcomes
    • Prepare high level budgetary estimates, project timelines, resource plans, and Statement of Works
    • Create & present Tradeshift material related to Project methodology, systems integration, and solution configuration
    • Lead workshops to capture and guide Customer strategic objectives, challenges, and future state requirements
    • Identify potential risks and bottlenecks with Customer requests and internal capabilities
    • Provide input to Salesforce opportunities and Service Sales requests
    • Perform supplier matches and forecast analysis
    • Build and add value to the team knowledge base, processes, and toolsets

About you:

    • Minimum Bachelor's Degree
    • 5+ years implementing enterprise solutions in consulting or services organization
    • 3+ years experience providing Project Management for global deployments and cloud solutions
    • 2+ years in Services Sales, Consulting Solution Architect, or services selling role
    • Expert ability to listen, summarize, and present material
    • Experience with creating SOWs, deployment plans, estimates, and managing budgets
    • Ability to lead fundamental business process, integration, architecture, and technical discussions
    • Demonstrate skill to quickly learn, adapt, and take ownership within a dynamic environment
    • Provide crisp, clear, concise communications
    • Possess knowledge of P2P, S2P, e-Invoicing, Supplier Data Management, workflow, or ERP solutions
    • Travel up to 50%
Tradeshift is a very special place. What makes and keeps us special is our people and how we work together. Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.

At the center of Tradeshift’s values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits, including:

- Ambitious international startup
- Career and professional development opportunities
- Supplemented cell phone plan
- Lunch provided daily
- A competitive compensation package + equity