Retail Sales Manager Victoria (A25)

2360 Millstream Rd., Langford, BC
Sales – Retail Sales /
Permanent /
On-site
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values: 
Integrity – We do what’s right, even when no one is looking.  
Improvement – We do it well. Then we do it better.  
Caring – We put ourselves in others’ shoes. 
Authenticity – We like people, not pretense.  
Determination – We kick down walls. 

With a focus on driving sales growth, the Retail Sales Manager is responsible for the leadership and direction of the team with a focus on increasing market share through a customer-centric approach.

The Retail Sales Manager is expected to support, coach, train, mentor, and assist the retail sales staff.





What you will be doing

    • Providing Amazing Customer Experiences
    • Maintain the In Store Experience Standards
    • Drive Sales and Revenue
    • Maintain Product Knowledge Training Plan for Product Experts
    • Weekly performance review with Product Specialists
    • Review and approve daily written sales orders
    • Maintain Margin Expectations through strategic price management
    • Support the need of internal customers
    • Ability to travel to Lower Mainland locations and satellites an asset

What you bring

    • 3-5 years of successful retail sales experience in a management role
    • Proven ability to deliver sales growth, set objectives and achieve them
    • Successful completion of business courses, including supervisory training
    • The ability to lead, coach, motivate and enhance existing teams for success
    • Excellent written and oral communication skills
    • Good working knowledge of Microsoft Office and ability to learn new software
    • The ability to work evenings, weekends and additional hours when required
    • Appliance knowledge is an asset but not mandatory

Why Join Trail

    • Extended Health Benefits
    • Merit Performance
    • Generous employee discounts 
    • Gym membership discount 
    • Professional Development Programs 
    • Employee Recognition Program
    • Company events 
    • Paid Volunteer
$65,000 - $86,000 a year
Includes Bonus



INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?