People Operations Coordinator

Remote /
Operations – People Operations /
Full-time
About Trail of Bits
Trail of Bits helps secure the world’s most targeted organizations and products. We combine high-end security research with a real-world attacker mentality to reduce risk and fortify code.

As a cybersecurity research and consulting firm, we serve clients in the defense, tech, finance, and blockchain industries. We help with their most difficult security challenges by designing and building new technology, researching new techniques to advance the state of practice, and reviewing the security of the latest available technology products before they hit the market.

Our team consumes, produces, and presents research as a natural part of doing business. When we make new discoveries or developments, we strive to share our knowledge and release our tools as open-source. It’s a practice that’s earned us industry accolades and helped contribute to our double-digit bottom line growth.

Role
We’re seeking an experienced and driven People Operations Coordinator to support the Head of People Operations. This role requires superior initiative, organizational skills, attention to detail, and the ability to juggle multiple high-priority requests while interfacing professionally with people inside and outside of the organization 

Your primary mission is to help keep internal and external stakeholders happy and up to date. You will work to preserve the sense of community and make everyone feel part of the team. You’ll be responsible for creating and maintaining a data driven exceptional candidate and new hire experience, to drive the Trail of Bits brand in the industry. The ideal candidate possesses a ‘no task too small, no task too big’ attitude, is naturally empathetic, and proactively owns and solves problems.

Responsibilities

    • Help build and maintain new and exciting people programs, processes, resources, training and tools to continually improve the employee experience.
    • Participate in developing, running and improving all people operation programs, including, but not limited to: the internship program, onboarding, international and domestic hiring, data analytics, compensation analysis, engagement surveys, OKR's, performance, training, DE&I etc.
    • Perform high-level program analysis utilizing hiring, survey, and market data.
    • Maintain people data across HR and internal systems and implement steps to ensure 100% data integrity.
    • Act as the main point of contact for international hiring partners and employees.
    • Collaborate to continually update and maintain the employee handbook, internal tools, standardized operating procedures, documentation, policies and other training collateral.
    • Create new partnerships and manage existing relationships with industry groups, colleges, universities and student organizations to position Trail of Bits brand as a top employer of choice.
    • Interact via email and Slack with internal stakeholders, employees, new hires and candidates to answer questions, and resolve issues in a timely manner.
    • Manage other ad hoc operational and administrative functions such as data entry, contract management, email correspondence, documentation and other relevant duties as assigned.

Requirements

    • 2-3 years of experience as a people operations specialist, talent acquisition coordinator, or similar HR/talent role.
    • Familiarity with US, Canada and international benefits administration required.
    • Experience with international hiring, onboarding & compliance required.
    • Experience managing and analyzing large people data sets within core HR systems (Lever, Excel, Google Sheets) required.
    • Enthusiastic about candidate experience and team success.
    • Ability to solve difficult problems; develops creative solutions; identify key issues/problems through analysis and questions.
    • Exceptional problem-solving and time management skills.
    • Strong organizational skills with excellent communication, both written and verbal.
    • Experience working in a fast paced environment with continual demands and changing priorities.
    • Proficient in Google Suite and Slack.
    • Experience with various HR systems including Lever strongly encouraged.

Company Perks

    • Before, during and after COVID-19, our workforce works flexibly. Many employees choose to work from home around the globe. As long as you deliver against your goals, we encourage you to harness your personal working style to let you work best.
    • Liberal expense policy for acquiring the equipment and software that help you do your job. If we need hardware to work effectively, we buy it. 
    • We offer exceptional and tailored technical, leadership and organizational training for our team members. Everyone is encouraged to identify additional opportunities for personal professional growth with working at Trail of Bits.
    • We routinely highlight the amazing work our employees do via our blog, product offerings, and conference talks. We celebrate you!
    • We're at the forefront of a number of markets and have the internal expertise and the ambition to capitalize on those opportunities. Our employees see their work in use and valued by many others.

Benefits for Eligible US Employees

    • Multiple generous health, vision, and dental insurance plans including no-monthly-premium options supporting individuals and families through Justworks.
    • Ancillary benefits including life and disability insurance, pre-tax commuter benefits, free Citi Bike membership, access to a HealthAdvocate, a healthcare Flexible Spending Account (FSA), and a free One Medical membership.
    • 14 paid company holidays and four weeks of Paid Time Off (PTO).
    • 3-4 months paid parental leave.
    • 401k with 5% company matching through Betterment.
    • Annual charitable donation matching up to $2,000.
    • Bonuses for recruiting, public speaking, tool releases, blog posts, academic posters, proposals, and whitepapers, and end-of-year bonuses based on company, team, and personal performance.
    • Carbon offsets for your personal and corporate carbon emissions through Project Wren.

Benefits for Eligible Canadian Employees

    • Premium health, vision, and dental insurance plans.
    • Life/AD&D Insurance options, as well as short- and long-term disability insurance plans.14 paid company holidays, including provincial statutory holidays and select US holidays.
    • 2 weeks of Paid Time Off (PTO) and 2 weeks of sick time per year.
    • RRSP plan with 5% company matching.
    • Annual charitable donation matching up to $2,000.
    • Bonuses for recruiting, public speaking, tool releases, blog posts, academic posters, proposals, and whitepapers, and end-of-year bonuses based on company, team, and personal performance.
    • Carbon offsets for your personal and corporate carbon emissions through Project Wren.
Dedication to diversity, equity & inclusion
Trail of Bits is committed to creating and maintaining a diverse and inclusive workplace where our employees can thrive and be themselves! We welcome all persons into our community. We embrace the diversity of gender, gender identity or expression, race, color, religious creed, national origin, ancestry, age, physical and mental disabilities, medical condition, genetic characteristic, sexual orientation, marital status, family care or medical leave status, military or veteran status, or perceived membership in any of these groups.