Account Representative

Plymouth, MI

TRAM, Inc. – Sales /

Full Time All Other Position Types /

Hybrid

RESPONSIBILITIES:

1. Represent Tokai Rika commercially with Customers, in line with TR sales goals:

· Responsible for commercial communications between TR and Toyota

· Work to resolve all sales related, commercial and financial discrepancies

· Assists with negotiating for piece price, tooling, obsolesces, design changes, etc

· Build single level relationships within the Customer’s organization

· Maintain high level of customer satisfaction

2. Communicate Customer expectations within TR:

· Receive and distribute RFQ’s, price targets, APR expectations, and competitor information

· Review Customer terms and conditions

· Assist in developing Customer Sales Strategy

· Investigate current market trends

3. Work to improve profits and reduce cost or loss:

· Adhere to corporate profit targets

· Utilize corporate cost estimates

· Recommend appropriate price internally to meet corporate profit targets

4. Support and follow TR established processes, procedures and policies:

· Follows, learns & develops for proposal TS & ISO procedures

· Support TR Quality & Environmental Policies

5. Provide departmental support:

· Mentor and train under Account Representative II, III and Manager

· Document processing (filing, saving, faxing, distributing, etc)

· Complete special projects as assigned by Senior Account Representative Account Section Manager and Sales Manager

· Support and follow TR established processes, procedures and policies: Follows TR Quality and Environmental Policies