Volunteer Crisis & Peer Support Operator (Main Hotline)

Remote (U.S.A.)
Hotline /
Volunteer /
Remote

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  • Pronouns


    • What pronouns would you like us to use?

All Applications - Name/Pronouns

  • What pronouns do you use?
  • If you chose 'other', what are your pronouns?
  • What name do you want us to call you?

Volunteers (Hotline) - General Info

  • Are you currently located inside the US or Canada?
  • Do you currently identify as trans, nonbinary, gender nonconforming and/or intersex?
  • Are you 18 or over?
  • Do you have a telephone that can take calls, and a quiet place to work in?
  • Do you have access to the internet for training and communication with your team (including during calls)?
  • What languages (besides English) are you fluent in, if any?
  • If you speak SPANISH fluently, would you like to help with our bilingual services program?
  • Do you have a friend, family member or loved one who is trans, nonbinary and/or or questioning?
  • How did you hear about Trans Lifeline?
  • What makes you want to volunteer here?

Community & Volunteering Experience

  • Please describe your experience as a member of the trans community. How have you felt you have received and/or provided support within the community?
  • If you have friends or loved ones who are trans and/or questioning, please describe how you know them and how you support them.
  • What do you think is needed to help trans people in crisis?
  • What do you think might be most challenging about doing work in a peer support organization run by and for trans people?
  • Do you have any experience working in law enforcement or prison systems, or as a mandated reporter? Please explain.
  • When you think about the whole trans community (cultures, experiences, genders, ages, backgrounds, etc.) who do you feel would be most challenging for you to relate to? What do you think your learning curves will be when supporting trans people from diverse experiences?
  • What do you feel most positive / confident about in your ability to do this work?
  • Our hotline has a unique policy: we do not call emergency services on any of our callers unless they explicitly request it. How do you feel about this?

All Applications - Optional Demographics: This section is optional, and will not be used to make hiring decisions. We ask only to ensure we recruite a diverse pool of applicants.

  • Are you (or do you identify as) any of the following:
  • Trans Lifeline values the lived experience of sex workers, folks who have experienced incarceration, folks with non-traditional relationships with academic institutions (e.g. do not have college degrees), prior institutionalization, asylum seekers and refugees. Please feel free to disclose any aspects of yourself that aligns with these lived experiences if you feel safe and comfortable to do so.