Full-Time Area Supervisor

Houston, TX /
Texas – Full-Time Operations Area Supervisor /
Full-time
Job Description
MISSION:
The full-time Area Supervisor will be responsible for managing operations for multiple multifamily (apartment) communities within an assigned district. The schedule is Sunday through Thursday. The Area Supervisor works alongside our frontline employees, splitting their time between recruiting, training and oversight of the remote workforce who service our communities. The main function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our Clients! As we grow and bring on new communities, the Area Supervisor will coordinate with the field team to ensure a successful rollout and service launch.

BENEFITS OF THE ROLE
Company Vehicle Provided at No Cost to Employee; Gas, Insurance and Maintenance all paid for!
Incentive Program; 10% annually based on base salary divided into 4 quarters
Competitive Wage; annual salary
Flexible Hours
Eligible for company sponsored benefits (health, dental and vision)

ESSENTIAL DUTIES & RESPONSIBILITIES:
Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
Recruit/train/onboard new staff as well as provide continuing education as needed
Track payroll for area and submit to FOQM semi-monthly for payroll processing
Monitor staff check in/out and overall time to completion using our proprietary technology
Organize and staff rollout/launch of service on new properties
Provide on-call support to workforce
Manage workforce inventory/supplies; including Butler Uniform, Tote Bags, Etc.
Work collaboratively with other business units as required to serve customer
Must be able to lift up to 25 lbs
Other duties as assigned

REQUIRED EDUCATION & EXPERIENCE:
High school diploma or equivalent, AA degree preferred or workforce experience
Experience managing a remote workforce of up to 50 who work 5 – 7 days a week; roughly 2-3 hours per day
Basic employee relations experience as it relates to hiring and management
Experience in multi-site operations
Experience providing customer service
Excellent oral and written communication skills

THOSE THAT ARE MOST EFFECTIVE IN THIS ROLE EXHIBIT THE FOLLOWING BEHAVIORS:
Strong planning, time management and organizational skills
Strong work ethic and quality improvement orientation
Ability to build trust and rapport and effectively communicate with co-workers, employees and customers
Self-motivated and resourceful
Ability to work independently
Able to self-manage with some supervision
Collaborative/team player
Embody our core values: Building leaders, Always branding, Fun, enthusiastic team environment, Listen, fulfill & delight

About Trash Butler:
Have you lived in or visited an apartment community where the resident places the trash/recycling right outside their front door and it magically disappears? It’s no surprise that this service has become the #1 amenity for apartment residents! This is what we do in over 30 states nation-wide!

Trash-Butler is a doorstep trash and recycling pickup service for multifamily (apartment) communities. Trash-Butler™ is part of an INC 500 company that has been featured in The Wall Street Journal, TIME Magazine and Oprah.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compensation: $47,000/year.