Company Description

TrueTandem's mission is to be a trusted information technology solutions provider, committed to the success of our customers, communities and employees. To enable this mission, we listen to our customers’ needs, empower our dedicated and talented employees, envision success together, and deliver innovative cost-effective solutions. For our customers, we aim to deliver more power to meet their business outcomes through technology implementation, integration, optimization and customization. We enable some of the most well-known companies, nonprofits and federal agencies in the United States to intelligently plan and develop their applications, modernize their infrastructure and manage their data.

The Network Infrastructure SME shall have the following qualifications and demonstrated experience:

·                 10 years of IT experience providing Tier 3 support level.

·                 10 years of experience working in a Tier-3 Cisco network support environment (designing, documenting, and supporting the LAN/ WAN networks, supporting Firewalls, and supporting enterprise wireless solutions).

·                 10 year of experience performing hands-on implementation of Cisco firewalls (FPR 4112, FMC, ASA 5555) and related hardware and software. This includes installation, configuration (ACLs, NAT’ing, Site-to-site and remote Virtual Private Networks - VPNs), maintenance, troubleshooting, IOS upgrades and AnyConnect configuration.

·                 10 years of experience performing hands-on implementation of network infrastructure including: core switches (Cisco Nexus 7k), edge switches (Catalyst 9300-U/UXM, 3850, 3650), routers (ASR 1006, ASR 1001, 8300), bandwidth management appliances, and related hardware and software. This includes installation, configuration, maintenance, troubleshooting and IOS upgrades.

·                 10 years of experience with the design, configuration and troubleshooting of the routing protocols, including but not limited to, Border Gateway Protocol (BGP), Enhanced Interior Gateway Routing Protocol (EIGRP), Multiprotocol Label Switching (MPLS), Internet Protocol Security (IPSec) etc.

·                 7 years of experience designing and performing hands-on implementation of a secured enterprise wireless systems with Cisco Wireless LAN Controllers (WLC) including WLC 5520/9800 and security standards including Extensible Authentication Protocol – Transport Layer Security (EAP-TLS)/Protected Extensible Authentication Protocol (PEAP). This includes installation, configuration, maintenance, troubleshooting and IOS upgrades.

·                 7 years of experience with Cisco Identity Services Engine (ISE). This includes configuring, managing, and troubleshooting Cisco ISE’s TACACS, RADIUS, RULES, Policy Sets, Posture, Authentication/Authorization for Wired/Wireless networks etc.

·                 7 years of experience in configuring, managing, and troubleshooting Express Routes connections to Microsoft AZURE Cloud.

·                 5 years of experience with network monitoring and management tools such as Solarwinds and Cisco DNA center.

·                 5 years of experience with Cisco VoIP infrastructure, operations and IVR technologies.

·                 3 years of experience with Managed Trusted Internet Protocol Service (MTIPS) and Public IP infrastructure. This includes configuration and troubleshooting circuits with public IPs.

·                 2 years of general Windows Server Operating System experience with hands-on experience working and understanding of Microsoft Active Directory, DNS and DHCP.

Additional Information

True Tandem is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.