Social Content Creator
Remote, United Kingdom
Marketing Team – Marketing /
Full-time /
Remote
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We’re on a mission to create a world where pet owners can travel with peace of mind , knowing their pets are in safe hands, while sitters enjoy unique homestays around the world.
Our vision is simple: to become the world’s most loved travel solution for pet people - and we’re making it a reality. With almost 250,000 members worldwide with the ambition of scaling to 1 Million, 97% say we have improved their lives, and our growth is high as word-of-mouth fuels a fast-growing, passionate community.
TrustedHousesitters was named one of Escape the City's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation’s Future Fifty, the UK’s leading pre-IPO programme. In October 2024 we secured B Corp certification, reflecting our commitment to our people, the planet and pets across the world.
At TrustedHousesitters, we embrace a collaborative, high-impact work environment where innovation, individual accountability, and ownership drive everything we do. We believe in empowering our people to see the real impact of their work. Every team member plays a role in crafting quality experiences for our members, and we continuously push ourselves to improve, iterate, and innovate always with the goal of strengthening our global community of pet lovers.
Now is an exciting time to join TrustedHousesitters where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you.
About the role
We are looking for a highly skilled Social Content Creator to travel the world, meet our members (both human and pet!), and craft engaging stories that show the magic of our platform, resonate with our audience, and drive growth on social channels.
You’ll be traveling nationally and internationally, capturing and posting dynamic and highly resonant stories from our members and their pets. Your focus will be on short-form video. We are currently on Instagram/Reels, Facebook, and TikTok, but would like to experiment with Youtube Shorts and other channels in the future.
This role sits within the Brand & Content Marketing team, reporting into the Head of Brand & Content Marketing, and works closely with the PR, Campaigns, and Talent Management sourcing UGC and stories from our members. As a team, you’ll crack the formula for content that resonates whether it’s driving organic reach on social media and PR, or creating reusable formats we can replicate or amplify in paid social, display, or in-product content.
This role would suit a highly creative and organised individual, with an excellent understanding of social platforms, trends, and video production, and a passion for pets and travel.
When applying please share some short-form video content you’ve produced.
The salary range for this role is £35k -£40k
Responsibilities
- Plan, produce, shoot, edit and deliver social content, with a strong focus on platform-native short-form video content to attract and engage our target audience.
- Manage the entire process including editing and quality control through to delivery and publication.
- Maintain a high frequency of content publication and experimentation on our key social channels.
- Deeply understand the social culture(s) of our target audience by familiarising yourself with our audience research and by evaluating the social content they’re engaging with.
- Stay current with Short-form (TikTok, Reels, Shorts) trends, sounds, and audience insights to identify opportunities for content optimisation and audience engagement.
- Present creative ideas to the Brand & Content Team to feed into a larger content strategy to achieve department growth and creative KPIs.
- Analyse social media performance metrics, such as reach, engagement, and sentiment, and provide regular reports and insights to optimise strategy and improve results.
- Work with Brand leadership and data teams to understand the impact of social content on brand awareness and customer acquisition.
- Ensure effective delivery of all projects, on time and budget.
- Respond and engage with social comments, as required, or by working with other teammates who can support moderation.
- Collaborate closely with our in-house Talent manager to create engaging briefs for content creators and members that can be amplified across our social channels
Requirements
- Strong knowledge of short-form video pre-production, production, and post-production workflows
- Understanding of best practices of short-form video and the ‘Creator Economy’
- Proven track record of audience growth on short-form channels
- Personal interest in travel, pets, and related consumer-facing brands
- Self motivated, very organised with strong project management skill
- Very willing to be on camera when it makes sense for the asset
- Genuine excitement to travel and capture member stories
- Familiarity with pets and capturing video content that includes both people and animals
- Basic understanding of image composition for phone shooting and editing
- Plus: Aware of general trends within pop culture.
Travel Requirements
- You’ll be employed in the UK, but this role involves frequent travel (including to the US, where we have a large member base). Travel cost will be covered by the company for all required travel.
- Candidates must hold a valid passport and be able to travel freely across multiple countries without restrictions.
- While visa and entry-related costs will be covered by the company, applicants should have the right to enter relevant destinations and meet any necessary entry requirements.
- While there is a lot of amazing opportunity for travel, to be considered for this role, you must be a UK tax resident and have the legal right to work in the United Kingdom.
Nice to Haves
- As our Social Content Creator will be travelling all over the globe, it would be beneficial to hold a US passport or have US work eligibility (or EU passport/ work eligibility) - if this is you, then great! But this is not a firm requirement.
£35,000 - £40,000 a year
Important note: It is rare that candidates will have experience of everything in the job description, so please do not be put off from applying if you do not meet every aspect of the criteria listed!
Benefits
In addition to a competitive salary and bonus, we offer a range of benefits, including:
Fully remote work
Generous equity options
Discretionary 10% annual bonus scheme
25 days holiday annually plus bank holidays and Christmas to New Year closure
Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters
Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you
X5 premium memberships for your friends and family each year
Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs
£200 annually towards home office equipment
Access to Spaces (co-working) Locations across the globe
Monthly working from home stipend
Macbook
Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home.
We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year
We can cover costs of personal development resources, and have a regular time set aside for personal development
Bupa Health Insurance and Dental Insurance plan
SimplyHealth Healthcare Cash plan
Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve
Weekly virtual yoga sessions
Brighton Bikeshare
Recruitment Referral Bonus
If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!
In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).
At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.
If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.
