Product Manager, Bank Verification Services
Remote, USA
Product - Americas – Product Management - Americas /
Full-time /
Remote
WHO WE ARE
At Trustly, we are on a mission to deliver a better way to pay and get paid. Consumers deserve a payment option that prioritizes financial responsibility, and merchants should have the independence to accept payments without unnecessary costs. This mission drives everything we do.
We are revolutionizing the payments industry by making Pay by Bank the new standard at checkout, providing a smarter payment option to credit and debit cards. For merchants and consumers, this means the freedom to make and receive payments with greater security and ease.
Fueled by this purpose, we have grown into a global network connecting 9,000 merchants to 650 million consumers through 12,000 banks across 33 countries, processing over $100 billion annually. As the leader in Pay by Bank, we aim to redefine the payments experience by delivering exceptional products and unmatched value.
With regional offices in Vitória, Brazil and Silicon Valley, USA, and our global headquarters in Stockholm, Sweden, we are a diverse team that spans over 30 nationalities. Embracing a culture of innovation and collaboration, our "work from anywhere" policy allows employees in Brazil, the U.S., and Canada to work remotely within their country of residence, enabling flexibility while staying connected to our global team.
Now is the perfect time to join us and help accomplish our mission. If you are inspired by purpose, thrive in a fast-paced and entrepreneurial environment, and are ready to shape the future of payments, we would love to hear from you!
ABOUT THE ROLE
Trustly is looking to add a Product Manager, Bank Verification Services to our growing Product team. In this role, you will be focused on the Bank Connect and Verification product portfolio, which are leveraged across several of our top partner merchants. Ready to take your PM skills to the next level with this fast-growing and innovative product in the Payments landscape? Join us!
WHAT YOU'LL DO
- Drive roadmap recommendations in your domain, ensuring adoption across Trustly’s merchant partners, executing flawlessly on 0-to-1 launches and feature optimizations
- Create mockups, write functional specs, create flow charts, write copy, and more to effectively communicate across the organization (especially with our engineers, designers, and other product managers)
- Communicate both the business and technical rationale behind your product/feature ideas
- Own Connect and Verification Solutions roadmaps to increase conversion, drive adoption, and user satisfaction, increasing overall frequency of use
- Dig deep into our data, define and report key product metrics in collaboration with our BI team
- Provide product support and train our internal stakeholders
- Engage with our merchants to understand how we can improve our products to fit their use cases perfectly and create a seamless user experience for their customers
- Work with our UX Design and Research team to conduct user research and create compelling UX flows
- Monitor industry trends and competitive landscape
- 3+ years of experience in product management
- Bachelor's degree
- Proven experience working on Open Banking, account linking, or identity/verification products
- Familiarity with bank account verification methods: micro-deposits, instant verification, credential-based access, etc.
- Ability to handle multiple simultaneous projects while effectively balancing scope, resourcing, time, and quality
- A strong sense of ownership and accountability for goals and deliverables
- Empathy for users and a drive to discover and resolve their pain points
- Strong quantitative skills
- Excellent critical thinking skills
- Exceptional written and verbal communication
- Meticulous and detail-oriented without losing sight of the big picture and time-to-market
- Experience at a fast-growing startup in a cross-functional environment is a plus
- Familiar with security and identity concepts such as OAuth, WebAuthn, MFA, biometrics, KYC or FIDO is a plus
- #LI-Remote
$130,000 - $150,000 a year
SALARY RANGE: $130,000 - $150,000 USD/yr
Applications for this role are accepted on an ongoing basis.
SALARY RANGES IN US-BASED ROLE POSTING
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.
WHAT WE OFFER
At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.
Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
The total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
