Senior Platform Engineer

Germany / Spain
Engineering /
Permanent - Full Time /
TrustYou is on a mission to help make guests happy! Listening to Guest Feedback is a key driver for making customers happy, refining products and services, and overall business strategies. At the heart of TrustYou is the Customer Experience Platform (CXP), a robust solution facilitating seamless customer interaction. This groundbreaking solution delivers actionable information tailored to specific needs on both property and chain levels, setting new standards in the industry. To find out more visit

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginners mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Senior Platform Engineer (all genders)
Location :Spain or Germany (Remote)

As a Senior Platform Engineer at TrustYou, you will be helping our customers to make guests happy by building and operating our private cloud as part of a talented Infra team.

In your role, you will make an impact by…..

    • Planning, implementing and maintaining with a DevOps mindset our Kubernetes infrastructure which runs on bare metal servers
    • Automating the process of provisioning infrastructure with GitOps workflows
    • Enabling the rest of the engineering teams to run frequent and reliable deployments
    • Monitoring, analyzing and optimizing our cloud to meet business requirements and SLAs
    • Implementing and maintaining security best practices and compliance standards
    • Troubleshooting and resolving infrastructure issues, ensuring minimal downtime
    • Thinking forward and co-creating the vision for the future
    • Supporting and mentoring other engineers
    • This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

You are a perfect fit, if you have…

    • More than 10 years of total experience, with at least 4 years managing a Kubernetes infrastructure on bare metal servers with IaaC tools like Ansible or ArgoCD
    • Proficiency in Linux and one or more scripting languages
    • Deep knowledge of networks, especially Kubernetes CNIs
    • Solid understanding of the CI/CD principles and the GitOps approach
    • Experience with observability tools like Prometheus, Grafana, Loki, Tempo or Thanos
    • Outstanding teamwork skills, with clear communication, flexibility, openness to debate and challenge, and the ability to mentor within and beyond your team
    • Excellent problem-solving skills and ability to troubleshoot complex issues in a distributed environment
    • Fluent in English

You are ideally…

    • Able to take ownership of a complex private cloud setup together with the rest of the Infra team
    • Experienced with distributed storage systems like CEPH or Minio
    • Experienced operating one or more of PostgreSQL, Kafka, Redis, ElasticSearch, ClickHouse or RabbitMQ in a data intensive environment
    • Familiar with public clouds like AWS or Azure
    • Having a bias for automation
    • Looking forward to adopting AI extensively, both for the daily work and as part of our SaaS platform
    • Strongly aligned with business goals, with definition and measurement of relevant KPIs

And most importantly, what's in it for you...

    • Working in a global, divers, and collaborative team 
    • Flexible working hours allowing you the freedom to shape your work-life
    • Remote-friendly environment and budget for home office equipment 
    • On-going career development, training, and coaching
    • Six days for learning & development every year
    • Experience your favorite travel adventure by using a bonus vacation day 
    • Celebrate in style at our team events (in-person and virtually) 
    • Social benefits and perks based on location
Why TrustYou?

Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.