Senior People Operations Manager (Part Time - upto 50%)

Germany (Remote)
People Operations & Culture /
Permanent - Part Time /
TrustYou is on a mission to help make guests happy! Listening to Guest Feedback is a key driver for making customers happy, refining products and services, and overall business strategies. At the heart of TrustYou is the Customer Experience Platform (CXP), a robust solution facilitating seamless customer interaction. This groundbreaking solution delivers actionable information tailored to specific needs on both property and chain levels, setting new standards in the industry. To find out more visit

We trust you make an impact! 

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginners mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy! 

Senior People Operations Manager – Part Time up to 50% - 20hrs (all genders) 
Location of the role: Munich, Germany (Remote)

As a Senior People Operations Manager at TrustYou, you will be based in Germany and work remotely, part time up to 20hrs a week (min 16hrs). You will be responsible for providing high quality administrative support in all people-related matters for our teams all over the globe. You are passionate for people and it is your mission to ensure the best employee experience!

Ready to learn more?

In your role, you will make an impact by…..

    • Preparation of payroll data input and handling payroll management
    • Being responsible for all administrative HR tasks and processes along the employee life-cycle (from onboarding to offboarding) in close collaboration with our People Operations Manager
    • Closely working with our senior management and other stakeholders to ensure professional and compliant HR processes and activities 
    • Providing expert advice and guidance in all people operations related matters, aligned with legal requirements and our company's policies
    • Owning the development, implementation, and maintenance of HR policies and company guidelines
    • Managing annually recurring HR processes such as salary reviews, performance management cycle, employee surveys etc.
    • Liaising with external service providers and partners
    • Managing our HR system and ensuring accuracy and confidentiality at all times 
    • Defining HR KPIs and metrics and report to senior management
    • Supporting audits and prepare regular and ad-hoc HR reports for our finance department and our senior management
    • Covering for the People Operations Manager during absence

You are a perfect fit, if you…

    • Hold a Bachelor's degree in Human Resources (or equivalent for example Personalfachkauffrau/-mann) and have 6-8yrs of experience in People Operations role.
    • Are a rising professional with experience in a similar HR administration/People Operations role within a fast-paced, international environment
    • Have a solid understanding of HR best practices and standards
    • Bring knowledge of German employment law and work regulations
    • Adapt to new challenges quickly and demonstrates a positive can-do attitude
    • Are an excellent communicator, fluent in German and English, and customer-focused towards our internal and external stakeholders
    • Work detailed-oriented and are well organized 
    • Demonstrate a hands-on mentality and problem-solving mindset 

And most importantly, what's in it for you...

    • Working in a global, divers, and collaborative team 
    • Flexible working hours allowing you the freedom to shape your work-life
    • Remote-friendly environment and budget for home office equipment 
    • On-going career development, training, and coaching
    • Free days for learning & development 
    • Experience your favorite travel adventure by using a bonus vacation day 
    • Celebrate in style at our team events (in-person and virtually) 
    • Social benefits and perks based on location 

Why TrustYou?
Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.