Technical Product Manager

Remote
Product /
Remote /
Remote
The problem we're solving:
Truv empowers financial firms to underwrite with confidence. We believe that discerning fact from fiction about an applicant’s employment and income shouldn’t be a process that takes days, dozens of phone calls, or hidden behind black boxes. Truv provides a frictionless and secure infrastructure that connects financial institutions and background screeners to 45+ payroll providers that house the data of 120M+ US workers. And consumers benefit from faster turnarounds and greater financial opportunities. 
 
The community we’re creating:
We’re an experienced team of thinkers, innovators, and entrepreneurs solving some big problems. And we’re looking for bold leaders to join us. Our remote-first distributed team hails from Bay Area, Miami, Toronto and London. We believe in creating a community where everyone belongs and thrives, regardless of location. So, if you’re excited about using cutting-edge technology and working alongside colleagues who’ve built groundbreaking products at Apple, Uber, Facebook, Carta, Venmo, Telegram, and Plaid—hop on.
 
The values you possess:
Our values are the specific behaviors and skills that we care most about. The more these values sound like you and the people you want to work with, the more likely you’ll thrive at Truv.
· Bias for action - move fast and get things done.
· Customer obsession – we start with making the customer happy and work backward.
· Good judgment – make wise decisions despite ambiguity.
· Focus on impact – solve important problems first.
· Transparent and direct – informed people make better decisions.
· Win as a team – we win and lose (rarely) as a team.
· Continuous improvement – all improvements matter because they compound exponentially.

What You’ll Do

    • Ability to triage issues across all clients and integrations
    • Ability to own and manage integrations team end-to-end and run product governance in partnership with integrations engineering lead
    • Ability to own all payroll integrations, i.e., monitor & track changes w.r.t fill rates, field completion rates and conversion rates across all integrations, follow through identified areas of drop and partner with engineers to fix forward the changes
    • Ability to get creative to move the metrics identified in OKR
    • Motivates a team of highly technical engineers and other cross-functional representatives, and maintains team health
    • Leads product governance, generate weekly/monthly reports to provide insight to the leadership team ongoing progress across all key products/projects

What would set you up for success:

    • 5+ years of total professional experience
    • 1-2 years as Product Manager, prior experience as an Engineer or an Analyst
    • Successful 2-year stint with an early or hyper-growth start-up (less than 200 employees)
    • Experience in advanced SQL scripting and ability to write complex queries
    • Familiarity with Python
    • Passion for data and an obsession for data-driven decisions
    • Getting things done mindset, is curious and has grit
    • Entrepreneurial, Builder and Rocket-ship product mindset
    • Bachelors/Masters in Computer science or equivalent technical degree including knowledge/skill of databases and business intelligence

Benefits we offer:

    • Fully-remote team
    • Team events
    • Equity options
    • Flexible Time Off
    • 100% paid premiums for medical, dental & vision
    • 401(k)