Site Reliability Engineer

San Francisco, CA
Engineering
Full Time
Developers use Courier's API to intelligently route their products' notifications to the best channel for each user – like email, mobile push, Slack, and many others – while empowering the product managers, designers, and marketers on their team to build and maintain notifications in every channel without writing any code.

With funding from Bessemer Venture Partners, Matrix Partners, Twilio, Slack, and Y Combinator, we are a rapidly growing software company driven by a strong mission and vision carried out by a small, talented and diverse team. Our mission is to help teams deliver the world's best notification experience to their users.

We are hiring SREs to help Courier continue to scale by operating and engineering the future of our infrastructure. We are maintaining 99.95% uptime today, and we are investing to ensure we maintain that as then business continues to grow and as the product evolves. Your primary task will be software engineering with a focus on infrastructure, operations, and automation. You'll be building systems to run our product, improving internal services, and advising product engineers on architecture as it relates to the operability of the service.

The systems you'll be responsible include all of the services which power our product. Our microservice framework is built using node.js and deployed as AWS Lambda functions, orchestrated by Serverless. We make heavy usage of DynamoDB, SQS, S3, and ElasticSearch.

One of the key challenges in this role is to not only understand systems to the point of being able to manually operate by hand, but also to understand in sufficient detail to write software systems to automate such operations. For some additional context on how we think about SRE, please see the introductory chapter of the Google SRE book.

Requirements

    • At least 3 years experience working as a software engineer
    • Experience operating reliable production systems at scale
    • Easily bored running tasks by hand and the ability to automate such tasks

Bonus Points

    • Past experience as an SRE
Highlighted Benefits

* Generous Equity Plan with Early Exercise
* Health Care Plan (Medical, Dental & Vision) – we cover 99% of your personal and dependent premiums
* Unlimited Paid Time Off (Vacation, Sick & Public Holidays)

Location

We are located in SOMA near 5th & Folsom, only a few blocks away from BART, MUNI, and CalTrain.

Courier is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment in all terms and conditions of employment regardless of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, race, color, religion, creed, national origin, ancestry, age (over 40), physical disability, mental disability, medical condition, genetic information, marital status, domestic partner status, military or veteran status, height, weight, AIDS/HIV status, and any other protected category under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.