Client Success Manager
Planet Earth
Client Experience /
Full-time /
Hybrid
TSC isn’t your average marketing agency. We’re here to redefine what marketing means for technology companies. Our approach challenges conventions and creates defining moments. We’re skeptical of the status quo and prefer a work environment that reflects our innovative, hard-working spirit. Our clients come to us because we don’t just follow trends; we set them. They choose us over big-brand agencies because of our deep knowledge of the Work Tech industry and our ability to immerse ourselves in cutting-edge strategies and dynamic client experiences. In the Client Success Manager role, you’ll be part of a team that breaks the mold. Expect to dive into client strategies on a Monday, create transformative project roadmaps on a Tuesday, lead strategic sessions on a Wednesday, and develop scopes and custom ChatGPTs on a Thursday. One day you might be defining high-level strategies, and the next, you’ll be executing tasks that push boundaries. Our organization doesn’t adhere to traditional departments or silos – we thrive on flexibility and cross-functional teamwork.
We’re looking for imaginative, savvy, and energetic individuals who can:
Innovate like a forward-thinking consultant
Strategize with the insight of a CMO
Create exceptional client experiences with the finesse of a seasoned account executive
Dive into diverse tasks and embrace new challenges with enthusiasm
If you’re excited by terms like marketing strategy and customer experiences, and if you’re passionate about solving the root cause of issues, you’ll fit right in. We value creativity and a big-picture perspective, so if this resonates with your career aspirations or the experience you’re seeking, let’s talk.
P.S. We have an office in Fort Worth, but people can work wherever they want (on-site or remotely) forever. All work happens in the cloud, so the remote experience is the same as the on-site experience. Plus, we value in-person interactions and collaboration so we constantly look for those opportunities.
Qualifications
- 1-2 years of marketing and/or client success experience
- Geeky
- Quirky
- Funny
- Brilliant
- Smart
- Fun
- Creative
- Optimistic
- Embraces change
- Intrinsically motivated
- High situational awareness
- Obsessive learner
- Mentally flexible
- Humble
- Hard worker
- Confident speaker
- Energized by goals
Skills
- Marketing strategy
- Time management
- Project & budget management
- Client management & growth
- Active listening
- Excellent writing
- Quick writing
- Business acumen
- Consultative and interpersonal skills
- Facilitation and presentation skills
- Analytical thinking and problem-solving
- Creative thinking
- Confident decision making
Let’s create amazing things together.