Transit City Manager
Kuala Lumpur
External Teams – GIS /
Contract Full time /
On-site
Role Objective
The team works on keeping Maps Data current and reflective of real-world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface.
The Mapping Maintenance Expert will be responsible for improving & maintaining city/country transit data and providing country-specific expertise. The Maintenance Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth for the countries they are assigned.
Role & Responsibilities:
- Communicate with City Experts & other stakeholder teams to achieve project objectives.
- Identify transit user expectations, broken critical user journeys, data gaps, and provide insights to the product.
- Validate quality of new and updated data in the data management platform.
- Make necessary edits for all transit data types.
- Flag issues to Program Managers for communication with the partner/provider regarding required data fixes or problematic data areas.
- Develop outages and alerts capabilities in their assigned city.
- Manage city-specific data pipelines via the transit data management platform, including updates using basic programming skills.
Experience / Skills:
- 6 months+ relevant experience
- Graduate or equivalent experience
- Good communication skills in English (additional languages preferred)
- Experience with transit projects (GTFS knowledge preferred)
- Proficiency in GIS mapping tools and knowledge of the country's transit/traffic network
- Understanding of traffic laws, landmarks, political boundaries, and key mapping features of the city/country
- Ability to adapt to a rapidly-changing environment
- Strong problem-solving skills and high attention to detail
