Field Operator

New York, NY
Field Projects – Pedestrian US '25 /
Full time /
On-site
Role Overview:

We are seeking a detail-oriented and tech-savvy Operations Support Specialist to join our team. This role involves hands-on work with hardware and software tools to collect, process, and manage operational data. The ideal candidate will have strong organizational and communication skills, a proactive mindset, and the ability to adapt in dynamic environments.

Key Responsibilities:

    • Accurate and timely collection, extraction and processing of data using proprietary software.
    • Installing and testing hardware (requires use of technical/installation equipment).
    • Identify and troubleshoot recurring problems and work with team to make improvements
    • Raise dependencies and risks when performing operations
    • Support device inventory maintenance and setup and prepare devices for operations

Minimum requirements:

    •  Ability to work both independently and within a team
    • Ability to efficiently plan, document, and communicate status on projects.
    • Strong verbal and written English communication skills with the ability to communicate cross-functionally with local and Global teams/stakeholders
    • Ability to navigate ambiguity and make quick course corrections when necessary
    • Aptitude for learning new technologies
    • Strong organizational skills and superior attention to detail
    • Strong analytical and problem-solving skills
    • Ability to meet deadlines and schedules and be accountable
    • Willingness and ability to travel within city limits as well as in the region
    • Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather (up to 10 miles per day)
    • Clean driving record and a valid Driver’s License

Preferred Qualifications:

    • BA or BS degree or equivalent practical experience.
    • Experience using Android, iOS, or in-development tools, Familiarity with Mobile & web technologies