Head of Product Strategy and Management

Remote (Virtual Location) /
Product Strategy and Management Practice Group /
Full-time
TXI is seeking a leader and experienced consultant to thoughtfully grow our internal product strategy and management capabilities while expertly guiding our clients' product development. 

This role is responsible for guiding the next phase in the evolution of product at TXI. We’re looking for a leader with a 15+ year track record of success in building and managing a breadth of digital products within a consultative setting. You’ll be an experienced and trusted advisor to clients as well as to internal teams and stakeholders. 

In this role, you’ll split your time between leading the practice and delivering active client work as a principal-level consultant.

As the head of practice, you’ll shape our product strategy and management capabilities, grow practitioners, and define product consulting at TXI.  

As an experienced consultant, you’ll be a partner and advisor to our clients and a resource for our teams. You’ll lead integrated teams to define product strategy and translate it into a successful product roadmap, execute on that roadmap, and define and track success metrics. 

You are an empathetic listener and an effective communicator. You are a thoughtful problem-solver with the ability to move between the strategic and the tactical with ease, and you have proven expertise in inspiring and shipping great work.

Don't hesitate to apply if you don't meet 100% of the qualifications below. If you’re an experienced product strategy leader and consultant who can set and execute on a vision, we want to hear from you! (Please note that we do have a strong preference for candidates who have consulting experience at service companies and/or consulting firms.)

Leading the practice (half of your time):

    • Define and implement product strategy and management capabilities and practices while collaborating with members of the practice.
    • Bring a strong point of view on product strategy and product mindset that we can learn from internally and share externally in the market.
    • Steer TXI’s strategic capability development in partnership with the Heads of Delivery Management, Design, and Engineering, and our Demand function. 
    • Help shape the direction of TXI as a member of our leadership team.
    • Foster a sense of purpose and camaraderie within the Product Strategy and Management practice.
    • Directly manage senior members of the practice and provide coaching and mentorship for all practitioners, supporting their skill development and career goals. 
    • Be curious and humble. You are eager to learn from everyone, no matter their title or role.

Delivering high-quality work for our clients (half of your time):

    • Lead client engagements with all of our integrated practices to build incredible products for our clients.
    • Define product vision with our clients, and create and actively manage multi-year roadmaps to meet that vision. 
    • Partner with Demand to internalize client needs, goals, and constraints; and scope complex product engagements based on business and user value.
    • Work collaboratively on cross-functional teams of engineers, designers, and delivery managers and nurture a positive team dynamic. 
    • Define, track, and analyze key metrics, and use the data to inform product decisions.
    • Facilitate a variety of workshops, critical conversations, and alignment sessions in a remote-first work environment. 
    • Be an experienced consultant who is adept at building lasting, influential relationships with executive-level clients.
    • Embrace the rapid, adaptive nature of product innovation work and be comfortable leading through ambiguity.
Who We Are 

We’re a curious and humble group of people who are very intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions.  

We bring that same passion for learning and growth to our clients: digging into their organizations, reframing their problem statements, and spending time with their users. This ensures we’re pushing our clients forward while developing and delivering valuable products that matter. 

Learn more about TXI (video)


What your days will look like, what success looks like 

Proper expectation setting has a big impact on your growth. Here is some of what you can expect in your first two years as the Head of Product Strategy and Management: 

Within 1 month, you will
//Start the company onboarding process, learning more about our company’s culture, values, history, and commitments to our clients

//Gain an understanding of our integrated product innovation process, tooling, and frameworks

//Shadow client teams to learn from and about our integrated teams of delivery managers, designers, engineers, and product managers

//Learn more about the client experience, from sales to product discovery and delivery and their ongoing evolution

//Go deeper into the employee experience of working at TXI, meeting with key leaders across the company while building relationships with the broader team

//Join the weekly leadership team meetings, learn about the EOS structure that TXI runs on, and begin working with the members of the leadership team


 Within 3 months, you will
//Complete your onboarding process with your onboarding cohort

//Lead your first product engagement or be advising product managers across multiple engagements

//Foster relationships with delivery managers, designers, and engineers on your teams as well as across the company

//Meet regularly with the Heads of Delivery Management, Design, and Engineering to discuss and define strategic capability priorities

//Attend your first leadership offsite to reflect on the past quarter and plan for the next one

//Build relationships with your direct reports

//Attend your first TXI Quarterly with the rest of the organization 


Within 6 months, you will
//Build relationships with the Chief Delivery Officer and Chief Strategy Officer, and receive your first semi-annual 360 feedback

//Push your team to do its best work yet. You’ll know the team well by this point and understand how to encourage them to perform at their best and achieve goals that the whole team and company can be incredibly proud of

//Advance the craft of product at TXI. You’ll share your knowledge with others, learn from them, and perhaps define an experiment or two so we can all learn together

//Learn new processes and tooling to support further growth while developing your own skills 


Within 1 year, you will
//Attend a company retreat to get to know all of your fellow colleagues in person

//Potentially start with a second client or re-engage with your first client on a new product or phase of work, all while deepening your relationships

//Run the promotion and compensation cycle for the product strategy and management practice

//Have the opportunity to become an owner in the business


After 2 years, you will
//Look back proudly on the client-centered and organizational changes you’ve inspired or directed, as well as the impact on how we do business


Some reasons why you might like working with us 

We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are very intentional about the way we work and support both our team and our clients. 

1. We focus on Product Innovation by helping initially to envision new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach). 

2. We care about DEIB (diversity, equity, inclusion and belonging). To deliver the best solutions, we need as many bright and diverse minds in the room as possible, and we need to be able to learn from them once they’re there. That’s why we’re working to create an environment that’s comfortable and inclusive for everyone. Learn more about our DEIB learnings, roadmap, and history.  

3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio; you’ll work across health care, edtech, manufacturing, and nonprofits—just to name a few–and build web, mobile, and IOT solutions. 

4. We work in integrated teams (and avoid staff augmentation). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, delivery, design, and engineering regularly collaborate, and we are all listening to the same users. 

5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning and development budget and a bi-weekly conversation with their manager about their progress–as well as why our CEO created the Sticky Note Game to encourage each person's path at TXI.  

6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours a week. We don't require regular travel or client on-site time. Our team members enjoy flexible schedules with a hybrid (colocated or remote) working environment and discretionary time off because we respect that everyone has a life outside of work. 

7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward. 

8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below.


What We Make 

For over two decades, we've partnered with clients across industries to research, design, and develop custom web and mobile applications that make a meaningful impact. These impacts include:  

<> Empowering nonprofits with real-time insight into progress and potential for donor impact through transformative fundraising software 

<> Designing a digital experience that is driven by evidence-based treatment and therapy plans to support LGBTQ+ youths between the ages of 14 and 17 who face societal and personal biases due to their orientation prior to coming out   

<> Driving accountability and motivation for patients recovering from spinal surgery through an integrated mobile app and wearable device on the patient’s lower back 

<> Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation   

<> Creating a new mobile app to inspire employees to love where they work by delivering meaningful savings and recognition in their workplace, while also amplifying merchant partner reach across the US 

But the work is just part of what makes TXI a rewarding place to be. We support each others’ interests—whether it’s volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Lunch & Learns and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development.


What We Offer 

We believe in equitable pay. The salary range for this role is $165,000-240,000. In addition to our base compensation, we offer a bi-annual bonus based on company performance and the following benefits, intended to take care of you (and the people you care about):  
-Quality health insurance
-Paid parental leave policy (equal for all TXI parents) and discretionary paid time off
-401k plan, including employer matching-Remote-first work environment with minimal onsite client work
-Company retreats and Quarterly days - a chance to connect with each other in person
-Benefits for continuing education, donation matching, renewable energy switching
 

Location 

US-friendly hours are strongly preferred. We have a remote-first environment at TXI–with distributed team members in the US, Canada, and Europe who are working from home. We communicate and collaborate effectively in a remote environment with tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and values such as inclusivity, autonomy and trust while ensuring we take steps to foster positive interactions between employees.  

While we encourage asynchronous communication, we often work in pairs or in collaboration sessions, so it is important to have some core hours of overlap with our clients and fellow team members. Regardless of where you are living and working, we will get together in person and as a company several times a year to help build connections and foster relationships within our team.   


What to expect next 

If we move forward, here's what the rest of the process will look like in order to determine if this will be an amazing fit for you. 

Initial Interview: After connecting with our recruiting team, you’ll meet the hiring lead over Zoom and cover some TXI basics. We will then focus on your past work and how it relates to what you’d be doing at TXI. This stage is a 2-call process and should take no more than 90 min total. (Unless you want to dig in, chat more and spend some extra time learning about us!)

Virtual Case Study Session: Here is where we give you a job preview for the role, as well as the opportunity to show off your skills. During the case study, we will ask you questions about your approach to product strategy and management. Our goal is to get a sense of how you approach client work, how you collaborate with a team, and how you solve problems. This stage should take no more than 90 minutes total, and by the end we'll both have a clear sense of how we work together.

Final All-Team interview: At this stage we're incredibly excited about your potential to join TXI. You'll meet with 6 to 8 of your potential integrated team members over a 3.5-hour session, where we will learn more about your leadership skills, consultative skills, and values alignment. You will also spend time with members of our leadership team to talk about how TXI can support you on your journey.

Offer/Decision within 24-48 hours: You’ve made it! You successfully completed the process and spent about 6-7 hours learning about us while sharing more about yourself. Once we get to this stage, we like to move fast. We are committed to debriefing within 24 hours and presenting a final decision within 48 hours (or less!) of your final interview day. If we choose to move forward, our team will collaborate with you to ensure that you have all the information you need to make the right decision for you and your career!  


We take equality seriously.

TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.