Clinical Specialist & Account Manager

Nationwide /
Sales & Marketing /
Full-Time
At OmniLife, we are revolutionizing how healthcare professionals communicate.  

We believe in maximizing the gift of life by providing transplant clinicians with the latest and most advanced communication and artificial intelligent technology to reduce the 54% of donated organs that are wasted every year in the U.S. alone. With that mission in mind, working at OmniLife means that you will be surrounded by colleagues who are constantly challenging the status quo, thinking two steps ahead, meeting the high standards we set for ourselves, and providing unsurpassed customer service. At OmniLife, everything we do starts with “Why?” and results with lives being saved. If these things excite you, we want to hear from you!

 At OmniLife, we are revolutionizing how the donation and transplant community work together with our communication platform. We all know donation and transplant is chaotic. We email, we call, we fax, we text – anything to get the job done. Our communication platform helps get the right information, to the right people, at the right time. The result are highly coordinated and adaptable teams to help OPO and Transplant teams to continually navigate the ever-changing landscape of transplant and to make the best possible donor-to-specific-recipient decisions, honoring the gift of life and ultimately saving lives.
 
As part of a recent reward of a $1.5M NIH SBIR Phase II grant, we will need highly clinically experienced donation and transplant coordinators or clinical managers who have worked at multiple transplant centers and OPOs and are technically skilled/savvy.
 

Principle Accountabilities Summary
·      Product Enhancements
·      Product Implementation and Integration
·      Clinical Marketing Content Generation
 
 
 
 
Principle Accountabilities
 
Product Feedback and Enhancements
o   Providing market insights and priorities that impact feature priority and R&D investments
o   Staying current with competitors offerings
o   Proactively proposing OmniLife product enhancements that will attract and retain profitable customers for life
o   Providing insights and consultation for integration pipelines and collaborative products with strategic partners and consumers of the product infrastructure.
 
Product Implementation and Integration
o   Performs a diagnosis on the clients problems and clinical workflows and a fit for the offered solution.
o   Identifies symptoms and impacts
o   Collects or shares existing insights on the departments and people involved
o   Establishes and documents the customers goals and key values and outlines/documents them for the sales and marketing and product teams.
o   Agrees and determines with sales manager if sales investment is warranted (move to next stage - proposal negotiation)
o   Assists the customers through buying process by providing valuable insights; this may include on-site support to perform team-wide demonstrations and gain further insights.
o   Transitions client to the Customer Success Manager Participate on the first onboarding call.
o   Works with product, marketing, and customer success teams to collect and review data on adoption and use to provide insights and ROI calculators.
 
 
 
Marketing
o   Advises Marketing Team on marketing materials
o   Review and approval of clinical content creation
o   Blogs: Narrative journeys
o   Demo screenshots: example cases
o   Attend conferences
 
 
The OmniLife Story
OmniLife builds modern secure mobile messaging software for transplant teams to review organ offers, coordinate their multidisciplinary care teams, and save lives by maximizing organ utilization. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps.
 
Connected Purpose
The connected purpose to the donation and transplant industry starts with the founders. Dalton Shaull, founder and CEO, received an experimental nerve transplant to regain function of his right arm which was paralyzed for over 8 months following a near-fatal motorcycle accident. Eric Pahl, founder and CTO, has a family history liver disease and uses machine learning to predict transplant outcomes. Dalton's uncle, a heart transplant surgeon, initially brought their attention to the communication challenges and the current inefficiencies and lack of security.
 
Making a Difference
Since our incorporation in Feb 2016, have raised over $5 million including two (2) NIH SBIR Phase I/II grants, grown a team of experienced and passionate professionals, and delivered our first commercial-ready product, TXP Chat™ which is used by over 200 transplant clinicians and successfully facilitated over 500 life-saving transplants to date.
 
OmniLife Team
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Learn more about our team at www.omnilife.ai/about-us.
 
 
 
 
Apply at: https://jobs.lever.co/txpchat/21d26419-4486-4f8f-940f-f576b3d8ea6a
 
The OmniLife Story
OmniLife builds modern secure mobile messaging software for transplant teams to review organ offers, coordinate their multidisciplinary care teams, and save lives by maximizing organ utilization. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps.

Connected Purpose
The connected purpose to the donation and transplant industry starts with the founders. Dalton Shaull, founder and CEO, received an experimental nerve transplant to regain function of his right arm which was paralyzed for over 8 months following a near-fatal motorcycle accident. Eric Pahl, founder and CTO, has a family history liver disease and uses machine learning to predict transplant outcomes. Dalton's uncle, a heart transplant surgeon, initially brought their attention to the communication challenges and the current inefficiencies and lack of security.

Making a Difference
Since our incorporation in Feb 2016, have raised $1.5 million, grown our team, and delivered our first commercial-ready product, TXP Chat™ which is used by over 200 transplant clinicians and successfully facilitated over 200 life-saving transplants to date.

OmniLife Team
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Learn more about our team at www.omnilife.ai/about-us and what OmniLife Engineering is up to by visiting the company blog at www.omnilife.ai/blog