Commercial Field Force - UltraCare Liaison - North Central Territory

Brisbane, CA
Ultragenyx – Commercial
Why Join Us?

Ultragenyx is a clinical stage biotechnology company committed to bringing to market novel products for the treatment of rare and ultra-rare diseases with an initial focus on serious debilitating metabolic genetic diseases.  Founded in 2010, the company has rapidly built a diverse portfolio of both large and small molecule candidates with the potential to address diseases for which the unmet medical need is high, the biology for treatment is clear, and for which there are no approved therapies.  
For the patients we seek to treat, we recognize that their lives and well-being are dependent upon our efforts to develop new therapies.   For this reason, we are passionate about developing these therapies with the utmost urgency and care while ensuring patient access is optimized at the time of approval for these innovative late-stage products.
Now is an exciting and unique opportunity to join a fast growing rare disease global bio-pharmaceutical company in a leadership role.
We are headquartered in Novato, CA, 25 miles north of San Francisco. The North American Commercial Office is based in the heart of the innovative Biotech hub in Brisbane CA, conveniently located within 5 miles of the SFO Airport.
Position Summary:

Ultragenyx is actively building a US Commercial Field Team in anticipation of the approval of their clinical stage therapies.  The Commercial Field Team will represent Ultragenyx in the Rare Disease Community.  Each Field Team member will be provided a geography of responsibility. We are seeking individuals with the desire to run their own business within a specified geography.   These individuals will have strong business acumen, be able to drive change through innovative approaches, demonstrate excellent communication skills and consistently deliver results.
We are seeking to build a Commercial Field Team comprised of individuals who are skilled at running a business and understand the key drivers for business optimization and success.   We are not seeking individuals whose general experience is mainly in sales.    The ideal candidate will have a successful track record of identifying and harnessing business opportunities for efficient growth across diverse landscapes. This role is a rare and unique opportunity for the individual who excels in a patient focused environment with an unprecedented delivery of results in a service model environment.
The priorities within each geography will vary based upon the local environment.  It will be the responsibility of the Commercial Field Team Member to determine what the key priorities are within their geography, create a business plan that is organizationally approved and implement this personally designed plan of action, to the highest standards.  

Responsibilities, including but not limited to:

    • Serve as territory business owner with a focus upon impact and territory analysis.   Other key areas of focus include optimizing: i) patient diagnosis and care, ii) educating and expanding the healthcare provider community, iii) treatment fulfillment and iv) compliance to treatment
    • Identify and work to resolve HCP and patient access barriers to care
    • Support HCP’s to ensure they have the tools for patient diagnosis and treatment
    • Educate HCP’s on disease and product education, patient diagnosis, treatments and treatment fulfillment
    • Launch and manage patient engagement programs
    • Provide In-Service training to office staff, local training set-up regarding transfusions and self-administered SQ injections
    • Build a community based network consisting of treating physicians who diagnose and treat rare diseases
    • Educate HCP’s on diagnostic testing opportunities and techniques
    • Ensure payer access and reasonable coverage policy with local health plans, that are most relevant to these practices 


    • Minimum - Bachelor’s Degree with 8+ years of science and business skills experience
    • Preferred - Master’s Degree in Science or Business,  MBA and/or Medical Degree
    • Experience in HCP education and promotion, with a track record of success, communicating scientifically complex products to a specialty medical audience
    • Broad experience developing and running a business that goes beyond the traditional sales roles in organizations
    • Demonstrated success with novel products that are first-in-class and a deep interest in truly advancing the care of Rare Disease patients
    • Ability to research and develop external networks to expand the base of physicians involved with patients
    • Ability to effectively network with physician societies, engaging them in evaluating new treatment paradigms, patient support programs and care pathways
    • Excellent skills in the development of business plans, utilization of resources and budget to optimize patient care within a territory
    • Ability to research and problem solve complex issues impacting HCP’s and patient access barriers to care
    • Demonstrated experience effectively presenting clinical/scientific information required
    • Expert understanding of payer access and reimbursement
    • Approximately 30-70% (dependent on geography) travel is required; overnight travel is required as needed 
Ultragenyx Pharmaceutical is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status. 


Ultragenyx Pharmaceutical is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will  not create any implied obligation.  Inquiries on developing a recruiting relationship with us, may be directed